Inventory Theory and Lab
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  I: Administrative Information   II: Course Details   III: Topical Outline(s)  Printable Version
Section I: Administrative Information
  Total hours: 42.0
Credit Value: 3.0
Credit Value Notes: N/A
Effective: Winter 2004
Prerequisites: N/A
Corequisites: N/A
Pre/Co/Equiv Notes: N/A

Program(s): Pharmacy Technician Co-op
Program Coordinator(s): Cheryl Anderson
Course Leader or Contact: Cheryl Anderson
Status: Approved (APPR)

Section I Notes: N/A

Section II: Course Details

Detailed Description
The student will learn inventory management of medications, equipment, and devices according to an established plan. including handling their receipt, storage, removal, and documenting these activities. Marketing and merchandising concepts will be discussed. The student will practice receiving, verifying, pricing and reconciling pharmacy orders using purchase orders, packing slips, and invoices, rotating stock, restocking, and monitoring expiry dates. The use of various electronic ordering devices will be explained and practiced.

Program Context

Pharmacy Technician Co-op Program Coordinator: Cheryl Anderson
This course prepares the student for their retail pharmacy co-op. Students are exposed to commonly utilized merchandising, marketing and inventory management concepts. A future employment opportunity for the student may be as an inventory manager in retail or institutional pharmacy.

Course Learning Outcomes
Learning outcomes identify the critical performances, and the knowledge, skills and attitudes that successful students will have reliably demonstrated through the learning experiences and evaluation in the course. Successful students will have demonstrated the following:

- communicate effectively with patients, pharmacists and other 
  colleagues, and with health-care providers within the scope of the 
- receive and prioritize written prescriptions and verbal requests 
  accurately in compliance with legislation and established standards, 
  policies and procedures
- dispense pharmaceutical products accurately, efficiently, and in 
  compliance with legislation and established standards, policies, and 
- release pharmaceutical products in compliance with legislation and 
  established standards, policies, and procedures
- contribute to the application of effective business principles in 
  the pharmacy practice setting
- operate computers and other technological tools to assist in the 
  provision of optimal pharmaceutical care and pharmacy services

- gather, review, and clarify, within the scope of responsibility, 
  information about the patient, prescriber, and prescription
- recognize and use drug schedules and categories including 
  prescription, non-prescription, restricted access, herbal and 
- record information correctly and legibly
- enter data into the computer correctly
- select the pharmaceutical product by correctly using drug 
  interchange ability information, third-party and all hospital 
  formulary restrictions, and other relevant resources
- practice inventory control and purchasing efficiently, accurately, 
  and according to the pharmacy practice setting's established 
  standards, policies, and procedures
- use computer program correctly to maintain inventory records
- receive, verify, and reconcile pharmacy orders using purchase 
  orders, packing slips, and invoices
- rotate inventory, restock, and monitor expiry dates
- contact suppliers for credit
- dispose of expired supplies safely and efficiently, accurately, and 
  according to the pharmacy practice setting's established standards, 
  policies, and procedures
- maintain and efficiently manage the drug distribution system in 
- determine whether the pharmacy practice setting has the required 
  medication and dosage form, and if it does not, identify and access 
  alternative sources 
- respond appropriately to warnings displayed on the computer
- meet legislative requirements and pharmacy practice setting policies 
  when handling narcotic and controlled drugs
- package pharmaceutical products
- complete all required documentation
- maintain, file, and store electronic and/or paper-based records
- maintain and efficiently manage the drug distribution system in 
- interact with pharmaceutical manufacturers, suppliers, wholesalers, 
  and other pharmacies as required
- use effective prioritisation, time-management and organizational 
- prepare invoices, letters, and memos as required
- perform paper based billing
- process reports when required
- use a minimum of one community-based computer program
- exhibit accurate data-entering and keyboarding skills
- apply critical thinking and problem solving skills
- communicate in a professional manner and be proactive in 
  student/faculty communication
- work co-operatively in groups
- interact with peers employing non-judgemental, empathetic and 
  respectful approach
- monitor their progress in the course, accept responsibilities for 
  their own work

Evaluation Plan
Students demonstrate their learning in the following ways:

Labs and Assignments      60%
Quiz                      10%
Final                     30%

Students must achieve a minimum of 70% final grade to successfully 
complete this course.  The critical role of the Pharmacy Technician 
requires a minimum grade of 70% in this subject.


1.	Students who miss a test for unforeseen circumstances with an
	acceptable  and, where requested, documented explanation can
	write a make-up test with no penalty.  There may be time 
        limits concerning the writing of the make-up test.  Students 
        who are not able to submit assignments on time due to health 
        or medical reasons need to negotiate with the professor ahead 
        of time or, if that is not possible, submit documented 
2.	Late Assignment Penalty:  Students who fail to submit work on 
        time, or in the format requested, are subject to the late      
        assignment penalty.  The penalty is a 10% per day reduction in 
        the value of the student's grade for up to five business days 
        (excludes weekends or holidays).  After that point, the work 
        is worth zero percent.
3.	Students are expected to keep a copy of and/or working notes 
        for each assignment until the grade has been received.  The 
        professor may ask for submission of the working notes at any 
        time during the course.
Provincial Context
The course meets the following Ministry of Training, Colleges and Universities requirements:


Generic Skills
Generic Skills emphasized in the course:

X communication - written X communication - oral X communication - visual
X analytical X creative thinking X decision making
X interpersonal X numeracy X organizational
X problem solving X technological   other (see below)

Notes: N/A

General Education
This General Education course relates to the following themes as specified by the Ministry of Training, Colleges and Universities.

  asthetic appreciation   social understanding
  civic life   understanding science
  cultural understanding   understanding technology
  personal development   work and the economy

Prior Learning Assessment and Recognition
PLAR Contact (if course is PLAR-eligible) : Office of the Registrar

Students may apply to receive credit by demonstrating achievement of the course learning outcomes through previous relevant work/life experience, service, self-study and training on the job. This course is eligible for challenge through the following method(s):

Challenge Exam Portfolio Interview Other Not Eligible for PLAR
X X X    

Notes:  N/A

Section III: Topical Outline
Some details of this outline may change as a result of circumstances such as weather cancellations, College and student activities, and class timetabling.
Effective term: Winter 2004
Professor: tba
Internet Sites

Applicable student group(s): Pharmacy Technician Co-Op students.
Course Details:
Week 1:
-Course outline
-Introduction to the course
-Discussion of the "ideal" pharmacy and services
-Design a pharmacy floor plan with departments and products within 
 each department
-Discussion of assignments for this course
-Fundamentals of Inventory Management

Week 2:
-Field trip to local pharmacy
Note:  identify yourself to the pharmacist, show your student 
identification card and explain the purpose of the field trip

Week 3:
-Marketing - location, clientele, local business, transportation, web 
 sites, customer service, advantages of being a customer at your 
 pharmacy, policy for shoplifting, fire, hold-ups, robberies, narcotic 
-Logo, letterhead for your pharmacy, dress code, closing policy for 
 your employees
-Sources of supply - wholesaler cost plus up-charge, direct from 
 manufacturer, other pharmacies, distribution centre, purchasing 
 groups, deal buying
-Design your purchase order with your logo after you determine the 
 important data required

Week 4:
-Supplier selection
-Contracts, purchase agreements, buying groups, service, past history, 
 minimum orders, shipping costs, terms i.e. time to pay, bonus, 
 incentives, delivery times, expediting emergency orders
-Identify products to be ordered - P & T committee, formulary, cost 
 containment, generic equivalents, therapeutic equivalents, 
 cost/benefits, demographics
-Identify information required in preparation of an order - want list
-Record keeping - drug inventory record
-Inventory management - perpetual inventory, physical counts, POS, 
 turnover rate (calculate), minimum/maximum levels, ABC or 80/20 
 principle (calculate) just in time ordering, dollar control, unit 
 control to maintain budget
-Hand-in floor plan and letterhead and invoice with logo

Week 5:
-Purchasing Requisitions
-Purchasing process and methods, terms, payment, identify products to 
 order, want lists, computer generated lists, drug inventory records 
 and important date required
-Students discuss their experience in business

Week 6:
-Purchasing continued

Week 7:
-Receiving goods
-Verification of order and receiving order
-Documentation of receipt
-Handling presentations

Week 8:
-Receiving - invoices, packing slips match with order, back orders
-Damaged goods, return policies including narcotics/controlled drugs
-Pricing - stickers, scan codes, mark-up (calculate), mark-ups for 
 different product types, gross profit (calculation), required 

Week 9:
-Storage - merchandising including aids (bins, shelf talkers), stock 
 with special requirements, stock rotation, expiry date checks and 
 monitoring, methods to identify stock going out of date

Week 10:
-Storage - continued if required
-Security - monitoring, theft, diversion (employee, clientele), 

Week 11:
-Drug usage reports and other reports

Week 12:
-Drug usage reports, effectiveness of inventory management

Week 13:
-Final Test

Week 14:

Sheridan Policies

All Sheridan policies can be viewed on the Sheridan policy website.

Academic Integrity: The principle of academic integrity requires that all work submitted for evaluation and course credit be the original, unassisted work of the student. Cheating or plagiarism including borrowing, copying, purchasing or collaborating on work, except for group projects arranged and approved by the professor, or otherwise submitting work that is not the student's own, violates this principle and will not be tolerated. Students who have any questions regarding whether or not specific circumstances involve a breach of academic integrity are advised to review the Academic Integrity Policy and procedure and/or discuss them with the professor.

Copyright: A majority of the course lectures and materials provided in class and posted in SLATE are protected by copyright. Use of these materials must comply with the Acceptable Use Policy, Use of Copyright Protected Work Policy and Student Code of Conduct. Students may use, copy and share these materials for learning and/or research purposes provided that the use complies with fair dealing or an exception in the Copyright Act. Permission from the rights holder would be necessary otherwise. Please note that it is prohibited to reproduce and/or post a work that is not your own on third-party commercial websites including but not limited to Course Hero or OneNote. It is also prohibited to reproduce and/or post a work that is not your own or your own work with the intent to assist others in cheating on third-party commercial websites including but not limited to Course Hero or OneNote.

Intellectual Property: Sheridan's Intellectual Property Policy generally applies such that students own their own work. Please be advised that students working with external research and/or industry collaborators may be asked to sign agreements that waive or modify their IP rights. Please refer to Sheridan's IP Policy and Procedure.

Respectful Behaviour: Sheridan is committed to provide a learning environment that supports academic achievement by respecting the dignity, self-esteem and fair treatment of every person engaged in the learning process. Behaviour which is inconsistent with this principle will not be tolerated. Details of Sheridan's policy on Harassment and Discrimination, Academic Integrity and other academic policies are available on the Sheridan policy website.

Accessible Learning: Accessible Learning coordinates academic accommodations for students with disabilities. For more information or to register, please see the Accessible Learning website (Statement added September 2016)

Course Outline Changes: The information contained in this Course Outline including but not limited to faculty and program information and course description is subject to change without notice. Any changes to course curriculum and/or assessment shall adhere to approved Sheridan protocol. Nothing in this Course Outline should be viewed as a representation, offer and/or warranty. Students are responsible for reading the Important Notice and Disclaimer which applies to Programs and Courses.

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