APPL19613
Computer Labs Retail 1
 
  I: Administrative Information   II: Course Details   III: Topical Outline(s)  Printable Version   Public
 
Section I: Administrative Information
  Credit Value: 3.0
Credit Value Notes: N/A
Effective: Fall 2007
Prerequisites: N/A
Corequisites: HEAL11651, MATH16532
Equivalents:
N/A
Pre/Co/Equiv Notes: A minimum B grade is required to progress in program.

Course Name (short): Computer Labs Retail 1
School:
All Sheridan Schools
Program(s): Pharmacy Technician
Program Coordinator(s): Cheryl Anderson
Course Leader or Contact: Multiple Course Leaders
Originator: Jennifer Campbell
Designate: Linda Marshall
Version:
9.0
Status: Approved (APPR)

Calendar Description
The student will become familiar with the fundamentals of a widely utilized retail pharmacy computer system. The student will practice, under supervision, data entry, retrieval of information, and the generation of computer labels using an actual retail pharmacy computer system. The student will be introduced to third-party coverage and payment requirements for prescription and non-prescription drugs.

Typical Instructional Format

Lab
42.0
Total hours: 42.0

Courses may be offered in other formats.

Section I Notes: Essential Skills required for this program are math (without the use of a calculator), spelling, verbal and written communication, following verbal and written instructions, manual dexterity using manual and automated equipment, observation and documentation, typing skills, standing for long periods of time, lifting and carrying supplies, working independently and as a team member according to the instructions, self-assessment of work and performance, accepting responsibility for their actions, words, assignments, and tests, commitment to life long learning, punctuality and critical thinking skills. Students are expected to follow the Code of Ethics prepared by the Ontario College of Pharmacists. The program attire is medical scrubs and/or lab coats for each lab and class.

 
 
Section II: Course Details

Detailed Description
The student will become familiar with the fundamentals of a widely utilized retail pharmacy computer system. The student will practice, under supervision, data entry, retrieval of information, and the generation of computer labels using an actual retail pharmacy computer system. The student will be introduced to third-party coverage and payment requirements for prescription and non-prescription drugs.

Program Context

 
Pharmacy Technician Program Coordinator: Cheryl Anderson
The course is essential to the Program as it teaches the student an essential component of computer literacy required in the field of Pharmacy Dispensing. The student learns how to use the computer to fill prescriptions, which is an indispensable learning component of the Pharmacy Technician Program.


Course Critical Performance and Learning Outcomes

 
 Critical Performance
By the end of this course, students will have demonstrated the ability
to: identify the key components of a computerized pharmacy dispensing
software and set up the database needed to process prescriptions
accurately by using a computerized pharmacy software.

Learning Outcomes
To achieve the critical performance, students will have demonstrated
the ability to: 
1. Understand the layout of the computing systems: patient profile,  
   physician profile, drug file, compound mixture file, third party 
   billing, purchasing and receiving, reports and troubleshooting
2. Identify all the key information needed to create a patient 
   profile, physician profile, a drug file in order to process 
   prescriptions electronically
3. Input patient and physician information into corresponding fields 
   in the database accurately in pharmacy computing software 
   (emphasize on all spellings)
4. Interpret, transcribe and process prescriptions with the computer 
   software and print prescription labels by completing all practice 
   questions found in each the lab module
5. Manage the billing/payment methods via the computerized software 
   (cash-paying patients, patients with third party billing or manual 
   submission) and communicate with patients and third party 
   administrators about the billing issues
6. Demonstrate mathematical skills in calculating the dosage, quantity
   to be dispensed and days supply
7. Emphasize on accuracy in pharmacy calculations and computing/data 
   management
8. Maintain excellent record-keeping skills and understand the 
   importance of documentation
Evaluation Plan
Students demonstrate their learning in the following ways:

 
Work book exercises and assignments            30%		
Practical Tests Unit 7 and Unit 14 (2@35%each) 70%		
		
Total                                         100%

A minimum 'B'grade is required in this course to progress in the 
program.

Marks will be deducted for spelling and grammatical errors. All
assignments and tests are individual work unless otherwise stated 
in writing on the assignment.  Please see the note on plagiarism at
the end of this outline.

TEST AND ASSIGNMENT PROTOCOL  
 
To encourage behaviours that will help students to be successful in
the workplace and to ensure that students receive credit for their
individual work, the following rules apply to every course offered
within the School of Community and Liberal Studies.              
1. The professor will specify in writing test dates and times and  due
   dates and any special instructions for submitting assignments and
   projects. 
2. Students must write all tests at the specified times. 
3. Unless otherwise specified, assignments and projects must be
   submitted at the beginning of class. 
4. Students must complete every assignment as an individual effort
   unless the professor specifies otherwise.
5. Students are to keep, and make available to their professor, if
   requested, a copy of all assignments and working notes until the
   course grade has been finalized. 
6. There will be no resubmission of work unless this has been
   previously agreed to or suggested by the professor. 
7. Students must submit all assignments in courses with practical lab
   and field components in order to pass the course.
8. Missed tests, in-class activities, assignments and presentations
   are awarded a mark of zero.  If an extension or make-up opportunity
   is approved by the professor as outlined below, the mark of zero 
   may be revised by subsequent performance.  The penalty for late 
   submission of written assignments is a loss of 10% per day for up 
   to five business days (excluding weekends and statutory holidays), 
   after which, a zero grade is assigned. Business days include any 
   day that the college is open for business, whether or not the 
   student has scheduled classes that day.  
9. Students, who will miss a test or in-class activity or assignment
   or fail to submit an assignment on time due to exceptional
   circumstances, are required to notify their professor in advance of
   the class.  A make-up test may be supplied for students who provide
   an acceptable explanation of their absence and acceptable 
   documentation explaining their absence (e.g. medical certificate). 
   All make-up tests are to be written at a time and place specified 
   by the professor upon the student's return. Alternately, students 
   may be given an opportunity to earn the associated marks by having 
   a subsequent test count for the additional marks. Similarly, 
   exceptional circumstances may result in a modification of due dates
   for assignments.
Provincial Context
The course meets the following Ministry of Training, Colleges and Universities requirements:

 

Essential Employability Skills
Essential Employability Skills emphasized in the course:

X Communication X Critical Thinking & Problem Solving X Interpersonal
X Numeracy X Information Management   Personal

Notes: N/A

Prior Learning Assessment and Recognition
PLAR Contact: Cheryl Anderson

Students may apply to receive credit by demonstrating achievement of the course learning outcomes through previous life and work experiences. This course is eligible for challenge through the following method(s):

Challenge Exam Portfolio Interview Other Not Eligible for PLAR
        X

Notes: N/A

 
 
Section III: Topical Outline
Some details of this outline may change as a result of circumstances such as weather cancellations, College and student activities, and class timetabling.
Effective term: Fall 2007
Professor: Multiple Professors
Textbook(s):
Kroll For Windows APPL19613 Workbook, Elton S. Perot, edited by Marcy 
Raymond CPhT  May 2007,  Sheridan College
Handouts

Note: page numbers, web sites may change due to external updates
      and new editions published without prior notice

Applicable student group(s): Pharmacy Technician students
Course Details:
Unit 1:
Course Orientation
Allocation of Computers
How the Computers Operate
Start up and Shutdown of Systems
Purchase of Work Book
Overview of the Kroll Pharmacy System
The General Menu
The Main Menu
Distribution of Exercise 1 Work Sheets
Source:  Perot, entire Module 1 Kroll Work Book
----------------------------------------------------------------------
Unit 2:
Module 1 - Overview
Review of Module 1
Complete Module 1
Exercises for Module 1 Due
Source:  Perot, entire Module 1 Kroll Work Book
----------------------------------------------------------------------
Unit 3:
Module 2 - The Patient Card
Complete the Module
Exercises for Module 2 Due
Source:  Perot,  entire Module 2 - The Patient Card
----------------------------------------------------------------------
Unit 4:
Overview of Module 3 - The Doctor Card
Complete Module 3
Exercises for Module 3 due
Source:  Perot, entire Module 3 - The Doctor Card
----------------------------------------------------------------------
Unit 5:
Overview of Module 4 - The Drug Card
Complete Module 4
Exercises for Module 4 Due
Overview of Module 5 - Filling a Prescription
Start Module 5
Source: Perot, entire Module 4 - The Drug Card and Module 5 - Filling 
a Prescription
----------------------------------------------------------------------
Unit 6:
Continue on Perot, entire Module 5
----------------------------------------------------------------------
Unit 7:
Exercises for Module Due
Mid-Term Practical Test (2nd half of classes)
----------------------------------------------------------------------
Unit 8:
Review of Module 6 - Action Line Exercises
Work on Module 6
Source: Perot, entire  Module 6 - The Action Line
----------------------------------------------------------------------
Unit 9:
Complete Module 6
Exercises for Module 6 Due
Source: Perot, entire Module 6 - The Action Line
----------------------------------------------------------------------
Unit 10:
Review Module 6 Exercises
Review Module 7 - The Buffer and Patient Profile
Source: Perot, entire Module 6 and entire Module 7
----------------------------------------------------------------------
Unit 11:
Complete Module 7
Exercises for Module 7 Due
Source:  Perot, entire Module 7 - The Buffer and Patient Profile
----------------------------------------------------------------------
Unit 12:
Start Module 8
Source:  Perot, entire Module 8 - Plans
----------------------------------------------------------------------
Unit 13:
Complete Module 8
Module 8 Exercises Due
Review for Exams
Source: Perot, entire Module 8 - Plans
----------------------------------------------------------------------
Unit 14:
Practical Test for End of Term
----------------------------------------------------------------------


 


Academic Honesty
The principle of academic honesty requires that all work submitted for evaluation and course credit be the original, unassisted work of the student. Cheating or plagiarism including borrowing, copying, purchasing or collaborating on work, except for group projects arranged and approved by the faculty member, or otherwise submitting work that is not the student's own violates this principle and will not be tolerated. Instances of academic dishonesty, including assisting another student to cheat, will be penalized as detailed in the Student Handbook.

Students who have any questions regarding whether or not specific circumstances involve a breach of academic honesty are advised to discuss them with the faculty member prior to submitting the assignment in question.

Discrimination and Harassment
Sheridan is committed to provide a learning environment that respects the dignity, self esteem and fair treatment of every person engaged in the learning process. Behaviour which is inconsistent with this principle will not be tolerated. Details of Sheridan's policy on Harassment and Discrimination are available in the Student Handbook.
 
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