Medical Documents and Techniques
  I: Administrative Information   II: Course Details   III: Topical Outline(s)  Printable Version
Section I: Administrative Information
  Total hours: 42.0
Credit Value: 3.0
Credit Value Notes: N/A
Effective: Fall 2017
Prerequisites: (COMM70036 APPL70052 OADM70007)
Corequisites: N/A
Equivalents: N/A
Pre/Co/Equiv Notes: N/A

Program(s): Office Administration -Medical
Program Coordinator(s): Radica Bissoondial
Course Leader or Contact: N/A
Version: 20170905_01
Status: Approved (APPR)

Section I Notes: This course is offered in a classroom version and an online version. In the classroom version, there are three hours per week of classroom instruction. The online version is a web-based course offered entirely online through Sheridan and hosted by Sheridan College. Students taking this course will need reliable access to the internet, and should have a basic level of comfort using computers as well as the self-discipline to study online. Students can expect to spend an additional three hours per week for online activities such as tutorials and projects. In addition, students need to have access to minimum hardware and operating system requirements in order to utilize online training, exams, projects and to complete tests.

Section II: Course Details

Detailed Description
Study a variety of medical documents and correspondence that are currently used in the medical environment. Review basic keyboarding rules in punctuation, capitalization, transcribing numbers and figures, along with proofreading and making corrections. You will be trained to keyboard and format medical documents quickly and efficiently. Through 5-minute timed writings, students demonstrate a minimum speed of 36 net words per minute. Students with less than 30 nwpm will be directed to OADM70000 Computer Basics and Keyboarding to develop their keyboarding speed and accuracy. Prerequisite(s): COMM70036 Professional Business Communications (COMM70036 Professional Business Communication), APPL70052 Word, Advanced, OADM70007 Medical Terminology 2, Keyboarding skills (30 nwpm), and College-level English skills.

Program Context

Office Administration -Medical Program Coordinator(s): Radica Bissoondial
This is a required course in the Office Administration Medical Certificate offered through the Faculty of Continuing and Professional Studies.

Course Critical Performance and Learning Outcomes

  Critical Performance:
By the end of this course, students will have demonstrated the ability to produce entry level accurate medical documentation within specified deadlines using medical transcription techniques with a minimum speed of 40 nwpm.
Learning Outcomes:

To achieve the critical performance, students will have demonstrated the ability to:

  1. Discuss professional medical ethical issues relating to the preparation of medical records
  2. Apply statutes and regulations governing privacy of information pertaining to the retention of medical records.
  3. Identify the use of correct numeric, capitalization, and punctuation rules used in medical documentation
  4. Interpret medical abbreviations.
  5. Identify a variety of different medical documents and their use in the medical workplace.
  6. Apply correct formatting, proofreading, and editing skills in the production of medical documents.
  7. Convert draft information into error-free documentation within specified deadlines.
  8. Produce accurate medical chart notes, progress notes, history and physical examination reports, and miscellaneous medical documentation.
  9. Use medical reference materials.
  10. Keyboard accurately and proficiently on a 5-minute timed writing.

Evaluation Plan
Students demonstrate their learning in the following ways:

 Evaluation Plan: ONLINE
 Weekly Journal Entry Mark8.0%
 Speed and Accuracy Test Mark10.0%
 Final Exam Practical10.0%
 Final Exam (Online)16.0%
 Mid-term Exam (Online)16.0%
 Assignment ~110.0%
 Assignment ~210.0%
 Assignment ~310.0%
 Assignment ~410.0%

Evaluation Notes and Academic Missed Work Procedure:
Speed Portion: -2 per error on 5-minute speed tests; maximum 6 errors *** PLEASE NOTE the Final Test will be administered in-class. Students are expected to come in person to write the final test. Instructions on how to book the appointment to write the final test will be included within the online course.

Evaluation Plan: IN-CLASS
 Chapter Test 125.0%
 Chapter Test 225.0%
 In Class Assignment #110.0%
 In Class Assignment #210.0%
 In Class Assignment #310.0%
 In Class Assignment #410.0%
 Five-minute Timed Writings10.0%

Evaluation Notes and Academic Missed Work Procedure:
To encourage behaviours that will help students to be successful in the workplace and to ensure that students receive credit for their individual work, the following rules apply to every course offered within the Faculty of Continuing and Professional Studies. 1. Students are responsible for staying abreast of test dates and times, as well as due dates and any special instructions for submitting assignments and projects as supplied to the class by the professor. 2. Students must write all tests at the specified date and time. Missed tests, in-class/online activities, assignments and presentations are awarded a mark of zero. If an extension or make-up opportunity is approved by the professor as outlined below, the mark of zero may be revised by subsequent performance. The penalty for late submission of written assignments is a loss of 10% per day for up to five business days (excluding weekends and statutory holidays), after which, a grade of zero is assigned. Business days include any day that the college is open for business, whether the student has scheduled classes that day or not. 3. Students who miss a test or in-class/online activity or assignment or fail to submit an assignment on time due to exceptional circumstances are required to notify their professor in advance of the class whenever possible. A make-up test may be supplied for students who provide an acceptable explanation of their absence and/or acceptable documentation explaining their absence (e.g., a medical certificate). All make-up tests are to be written at a time and place specified by the professor upon the student┐s return. Alternately, students may be given an opportunity to earn the associated marks by having a subsequent test count for the additional marks. Exceptional circumstances may result in a modification of due dates for assignments. 4. Unless otherwise specified, assignments and projects must be submitted at the date and time specified by the instructor. 5. Students must complete every assignment as an individual effort, unless the professor specifies otherwise. 6. Since there may be instances of grade appeal or questions regarding the timely completion of assignments and/or extent of individual effort, etc., students are strongly advised to keep, and make available to their professor, if requested, a copy of all assignments and working notes until the course grade has been finalized. 7. There will be no resubmission of work unless this has been previously agreed to or suggested by the professor. 8. Students must submit all assignments in courses with practical lab and field components in order to pass the course.

Provincial Context
The course meets the following Ministry of Colleges and Universities requirements:


Prior Learning Assessment and Recognition
PLAR Contact (if course is PLAR-eligible) - Office of the Registrar
Students may apply to receive credit by demonstrating achievement of the course learning outcomes through previous relevant work/life experience, service, self-study and training on the job. This course is eligible for challenge through the following method(s):

  • Challenge Exam

Section III: Topical Outline
Some details of this outline may change as a result of circumstances such as weather cancellations, College and student activities, and class timetabling.
Print Instruction Mode Professor Applicable Student Group(s)
In-Class Multiple Professors Continuing Education: Office Administration - Medical 12 Week Course
In-Class Multiple Professors Continuing Education: Office Administration - Medical - 14 Week course
Online Multiple Professors Continuing Education: Office Administration - Medical - ONLINE COURSE

Sheridan Policies

All Sheridan policies can be viewed on the Sheridan policy website.

Academic Integrity: The principle of academic integrity requires that all work submitted for evaluation and course credit be the original, unassisted work of the student. Cheating or plagiarism including borrowing, copying, purchasing or collaborating on work, except for group projects arranged and approved by the professor, or otherwise submitting work that is not the student's own, violates this principle and will not be tolerated. Students who have any questions regarding whether or not specific circumstances involve a breach of academic integrity are advised to review the Academic Integrity Policy and procedure and/or discuss them with the professor.

Copyright: A majority of the course lectures and materials provided in class and posted in SLATE are protected by copyright. Use of these materials must comply with the Acceptable Use Policy, Use of Copyright Protected Work Policy and Student Code of Conduct. Students may use, copy and share these materials for learning and/or research purposes provided that the use complies with fair dealing or an exception in the Copyright Act. Permission from the rights holder would be necessary otherwise. Please note that it is prohibited to reproduce and/or post a work that is not your own on third-party commercial websites including but not limited to Course Hero or OneNote. It is also prohibited to reproduce and/or post a work that is not your own or your own work with the intent to assist others in cheating on third-party commercial websites including but not limited to Course Hero or OneNote.

Intellectual Property: Sheridan's Intellectual Property Policy generally applies such that students own their own work. Please be advised that students working with external research and/or industry collaborators may be asked to sign agreements that waive or modify their IP rights. Please refer to Sheridan's IP Policy and Procedure.

Respectful Behaviour: Sheridan is committed to provide a learning environment that supports academic achievement by respecting the dignity, self-esteem and fair treatment of every person engaged in the learning process. Behaviour which is inconsistent with this principle will not be tolerated. Details of Sheridan's policy on Harassment and Discrimination, Academic Integrity and other academic policies are available on the Sheridan policy website.

Accessible Learning: Accessible Learning coordinates academic accommodations for students with disabilities. For more information or to register, please see the Accessible Learning website (Statement added September 2016)

Course Outline Changes: The information contained in this Course Outline including but not limited to faculty and program information and course description is subject to change without notice. Any changes to course curriculum and/or assessment shall adhere to approved Sheridan protocol. Nothing in this Course Outline should be viewed as a representation, offer and/or warranty. Students are responsible for reading the Important Notice and Disclaimer which applies to Programs and Courses.

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