OADM70001
Document Production
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  I: Administrative Information   II: Course Details   III: Topical Outline(s)  Printable Version
 
Section I: Administrative Information
  Total hours: 42.0
Credit Value: 3.0
Credit Value Notes: N/A
Effective: Fall 2017
Prerequisites: APPL70051
Corequisites: N/A
Equivalents: N/A

Pre/Co/Equiv Notes: or practiced skills in creating, editing, and printing advanced Word documents in creating, editing, and printing advanced Word documents.

Program(s): Office Administration
Program Coordinator(s): N/A
Course Leader or Contact: N/A
Version:
20170905_00
Status: Approved (APPR)

Section I Notes: This course is offered online and on-campus course. All instruction, for the online modality, will be delivered through a Learning Management System. None of the classes occur on-campus. Online learning often involves assigned weekly readings, research, assignments, quizzes, journal writing and discussion boards. Some courses may include live online class sessions which will involve learner participation. Students will need reliable access to a computer and the internet. On-campus sessions may include a variety of interactive and engaging activities including discussions, workshops, group activities, role plays, case studies and presentations. Readings, video, and podcasts may be provided online, on Sheridan's Learning and Teaching Environment (SLATE), to support class activities and reinforce material covered during class sessions. Assignment details will be provided in class and on SLATE. Students will need reliable access to the internet.

 
 
Section II: Course Details

Detailed Description
Master the keyboard with an emphasis on technique in developing speed and accuracy. Create, edit, format and proofread professional business documents using advanced word processing features. Documents include memos, letters, envelopes, reports, and newsletters. Protect documents and work collaboratively.

Program Context

 
Office Administration Program Coordinator(s): N/A
This is a required course in the Office Administration Sheridan Certificate Program, offered through the Faculty of Continuing and Professional Studies.


Course Critical Performance and Learning Outcomes

  Critical Performance:
By the end of this course, students will have demonstrated the ability to prepare high quality, professional business documents using advanced word processing features, and to keyboard at a minimum speed of 35 net words per minute (nwpm).
 
Learning Outcomes:

To achieve the critical performance, students will have demonstrated the ability to:

  1. Identify correct hand position, body posture, and keyboarding techniques.
  2. Keyboard at a minimum rate of 35 net words per minute (nwpm) on a 5-minute timed drill.
  3. Calculate net words per minute (nwpm) correctly.
  4. Review the features and functionality of word processing software.
  5. Demonstrate the skills required to open, create, format, edit, save and print professional business letters, envelopes, memos, newsletters, merged documents and multiple-page reports.
  6. Apply formatting features to enhance the appearance of business documents.
  7. Create advanced business documents using special features.
  8. Proofread business documents to ensure accuracy and mailability.
  9. Edit business documents containing proofreading symbols using word processing software.
  10. Demonstrate the skills to secure documents, and collaborate and share documents.

Evaluation Plan
Students demonstrate their learning in the following ways:

 Evaluation Plan: IN-CLASS
 Test 130.0%
 Test 230.0%
 Assignment 110.0%
 Assignment 25.0%
 Assignment 310.0%
 Assignment 45.0%
 Keyboarding Speed10.0%
Total100.0%

Evaluation Notes and Academic Missed Work Procedure:
All tests and assignments will be marked for accuracy, set-up, completeness, organization, and knowledge of the particular functions.Marking Guidelines:Each major error (proofreading, typographical error, spelling error, major set-up such as an incorrect letter style or missing date, run-on sentence, etc.) will result in 2 marks being deducted. Each minor error (minor punctuation such as a missing comma, minor set-up such as missing reference initials or enclosure notation, etc.) will result in 1 mark being deducted. Keyboarding Speed Tests: A minimum of eight, 5 minute timed writings must be completed. The highest speed will determine a student's keyboarding mark, according to the standards below. Students may correct errors during the timing. Keyboarding Speed Standards: SPEED MARK 60 nwpm 10/10 55 nwpm 9/10 50 nwpm 8/10 45 nwpm 7/10 40 nwpm 6/10 35 nwpm 5/10 Under 30 0/10 Students will be assigned weekly keyboarding and word processing exercises and assignments (in-class and/or homework). Students must proofread their own documents in preparation for the business world. Students are encouraged to attend all classes for submission of assignments, the instructor will specify, in writing: due dates and special instructions for submissions, deductions for late submissions.All assignments must be completed as individual efforts unless the instructor states otherwise in writing. Tests are to be written in class on the scheduled date. Exceptions may be considered at the discretion of the instructor. In such cases, the instructor may allow the student to write the test after the scheduled test date, provided the student contacts the instructor to advise him/her of the situation. Medical documentation is required for medical situations. Requests based on compassionate or other grounds must be submitted in writing. In situations where a student knows, in advance, that s/he will not be available on the scheduled test date, the student must contact the instructor in writing prior to the scheduled test date providing: an explanation, and a request to write the test on an alternate date. In these situations, the test must be written in advance of the scheduled test date. All tests not written on the scheduled test date must be written in the Test Centre. Exceptions are tests that require the use of a computer. In these cases, arrangements should be made with the instructor to write in class on an alternate date.

Provincial Context
The course meets the following Ministry of Training, Colleges and Universities requirements:

 

Essential Employability Skills
Essential Employability Skills emphasized in the course:

  • Communication
  • Critical Thinking & Problem Solving
  • Information Management
  • Numeracy

Prior Learning Assessment and Recognition
PLAR Contact (if course is PLAR-eligible) - Office of the Registrar

Students may apply to receive credit by demonstrating achievement of the course learning outcomes through previous relevant work/life experience, service, self-study and training on the job. This course is eligible for challenge through the following method(s):

  • Challenge Exam
    Notes:  N/A

 
 
Section III: Topical Outline
Some details of this outline may change as a result of circumstances such as weather cancellations, College and student activities, and class timetabling.
Instruction Mode: In-Class
Professor: Multiple Professors
Resource(s):
 TypeDescription
RequiredTextbookGregg College Keyboarding & Document Processing (GDP), Ober, McGraw-Hill Education, ISBN 9781259921124, Kit 3: (Lessons 1-120), Word 2016 Manual, and access card to GDP software

Applicable student group(s): Office Administration - Administrative Assistant
Course Details:

WEEK 1:

  • Orientation
  • Introduction to course
  • Keyboarding logon procedure


Introduction to Keyboarding:

  • Keyboard Layout
  • Workstation Ergonomics
  • Correct Posture
  • Keyboarding Techniques
  • Positioning of Hands and Key Stroking
  • Tension-Reducing Exercises
  • Building Straight-Copy Skill
  • Building Number-Typing Skill
  • Building Document Processing Skill
  • Technique Evaluation Form


Unit 1- Keyboarding:  The Alphabet

  • Lessons 1 to 5
  • 1-Minute Timed Writings


WEEK 2:

  • Unit 2- Keyboarding:  The Alphabet
  • Lessons 6 to 10
  • 1-Minute Timed Writings


Proofreading:

  • Reference Manual, R-14
  • Language Arts:  Proofreading Techniques & Comparing, Lesson 23
  • Basic Proofreaders Marks, Lesson 30
  • More Proofreaders Marks, Lesson 33


WEEK 3: 

  • Unit 3- Keyboarding:  Numbers and Symbols
  • Lessons 11 to 15
  • 2-Minute Timed Writings


WEEK 4:

  • Unit 4 - Keyboarding:  Numbers and Symbols
  • Lessons 16 to 20
  • 2-Minute Timed Writings
  • Assignment 1 (Completion of Lessons 1-20) (10%)


WEEK 5:

Unit 6- Correspondence: Keyboarding Warmup, Skillbuilding and 3-Minute Timed Writings

  • Lesson 26:  Business Letters
  • Lesson 27:  Business Letters with Enclosure Notations
  • Lesson 28:  Envelopes and Labels
  • Lesson 29:  Memos
  • Lesson 30:  Correspondence Review
  • Language Arts:  Proofreading Editing, Lesson 33


Unit 9 - Correspondence: Keyboarding Warmup, Skillbuilding and 3-Minute Timed Writings

  • Lesson 41:  Personal Titles and Complimentary Closing in Letters
  • Lesson 43:  Memos
  • Lesson 44:  Letters with Indented Displays and Copy Notations
  • Lesson 45:  Letters in Modified-Block Style
  • Language Arts:  Proofreading Comparing, Lesson 43


WEEK 6:

Unit 12- Skill Building and In-Basket Review: Keyboarding Warmup, Skillbuilding and 5-Minute Timed Writings

  • Lesson 56:  Business Letter in Block Style
  • Lesson 57:  Business Letter in Modified-Block Style
  • Lesson 58:  Memo
  • Lesson 60:  Business Letter in Modified-Block Style
  • Language Arts:  Proofreading Editing, Lesson 53


Unit 13- Skill Refinement:

  • Keyboarding Warmup, Skillbuilding and 5-Minute Timed Writings
  • Lesson 61:  Business Letter in Block Style & Business Letter in    
  • Modified-Block Style
  • Lesson 62:  Memo
  • Language Arts:  Proofreading Comparing, Lesson 63
  • Assignment 2 (Letter) (5%)


WEEK 7:

Unit 14 - Correspondence Keyboarding Warmup, Skillbuilding and 5-Minute Timed Writings

  • Lesson 66: Multi-page Letters
  • Lesson 67: Special Correspondence Features (Business Letter)
  • Lesson 68: More Special Correspondence Features (Business Letter)


Unit 24- Skill Building and In-Basket Review: Keyboarding Warmup, Skillbuilding and 5-Minute Timed Writings

  • Lesson 118:  Business Letter in Block Style
  • Lesson 119:  Business Letter in Block Style
  • Lesson 120:  Business Letter in Modified-Block Style
  • Review for Test 1


WEEK 8: 

  • Test 1 (30%)


WEEK 9:

Unit 10- Reports:
Keyboarding Warmup, Skillbuilding and 3-Minute Timed Writings

  • Lesson 46:  Left-Bound Reports with Indented Displays and Footnotes
  • Lesson 47:  Reports in APA style
  • Lesson 48:  Reports in MLA style
  • Lesson 49:  Report Citations
  • Lesson 50:  Preliminary report Pages


Unit 12- Skill Building and In-Basket Review: Keyboarding Warmup and Skillbuilding

  • Lesson 57:  Business Report
  • Lesson 59:  Business Report


WEEK 10:

Unit 13- Skill Refinement: Keyboarding Warmup and Skillbuilding

  • Lesson 63:  Business Report and Academic Report
  • Language Arts:  Proofreading Comparing, Lesson 83


Unit 18- Formal Report Project: Keyboarding Warmup, Skillbuilding and 5-Minute Timed Writings

  • Lesson 86:  Formal Report Project - A
  • Lesson 87:  Formal Report Project - B
  • Lesson 88:  Formal Report Project - C
  • Lesson 89:  Formal Report Project - D
  • Lesson 90:  Formal Report Project - E
  • Language Arts:  Proofreading Editing, Lesson 93


Unit 24- Skill Building and In-Basket Review: Keyboarding Warmup, Skillbuilding and 5-Minute Timed Writings

  • Lesson 117:  Academic Report & Left-Bound Business Report
  • Lesson 120:  Business Report


WEEK 11:

Unit 15- Reports: Keyboarding Warmup and Skillbuilding

  • Lesson 71:  Itineraries
  • Lesson 72:  Agendas and Minutes of Meetings
  • Lesson 73:  Procedures Manuals
  • Lesson 74:  Reports Formatted in Columns
  • Lesson 75:  Report Review
  • Language Arts:  Proofreading Editing, Lesson 73
  • Assignment 3 (Report) (10%)


WEEK 12:

Unit 22- Designing Office Publications: Keyboarding Warmup, Skillbuilding and 5-Minute Timed Writings

  • Lesson 106:  Designing Cover Pages
  • Lesson 107:  Designing Announcements and Flyers
  • Lesson 108:  Designing Newsletters - A
  • Lesson 109:  Designing Newsletters - B
  • Lesson 110:  Designing Newsletters - C
  • Language Arts:  Proofreading Comparing, Lesson 103


WEEK 13:

Unit 23 - Merged Documents: Keyboarding Warmup, Skillbuilding and 5-Minute Timed Writings

  • Lesson 112:  Mail Merge - A
  • Lesson 113:  Mail Merge - B
  • Lesson 114:  Mail Merge - C
  • Lesson 115:  Mail Merge - D
  • Language Arts:  Proofreading Editing, Lesson 113
  • Securing, and collaborating and sharing documents with others.
  • Assignment 4 (Newsletter) (5%)
  • Keyboarding Speed (Based on Course 5-Minute Timed Writings) (10%)
  • Review for Test 2


WEEK 14:

  • Test 2 (30%)

 

 


Sheridan Policies

All Sheridan policies can be viewed on the Sheridan policy website.

Academic Integrity: The principle of academic integrity requires that all work submitted for evaluation and course credit be the original, unassisted work of the student. Cheating or plagiarism including borrowing, copying, purchasing or collaborating on work, except for group projects arranged and approved by the professor, or otherwise submitting work that is not the student's own, violates this principle and will not be tolerated. Students who have any questions regarding whether or not specific circumstances involve a breach of academic integrity are advised to review the Academic Integrity Policy and procedure and/or discuss them with the professor.

Copyright: A majority of the course lectures and materials provided in class and posted in SLATE are protected by copyright. Use of these materials must comply with the Acceptable Use Policy, Use of Copyright Protected Work Policy and Student Code of Conduct. Students may use, copy and share these materials for learning and/or research purposes provided that the use complies with fair dealing or an exception in the Copyright Act. Permission from the rights holder would be necessary otherwise. Please note that it is prohibited to reproduce and/or post a work that is not your own on third-party commercial websites including but not limited to Course Hero or OneNote. It is also prohibited to reproduce and/or post a work that is not your own or your own work with the intent to assist others in cheating on third-party commercial websites including but not limited to Course Hero or OneNote.

Intellectual Property: Sheridan's Intellectual Property Policy generally applies such that students own their own work. Please be advised that students working with external research and/or industry collaborators may be asked to sign agreements that waive or modify their IP rights. Please refer to Sheridan's IP Policy and Procedure.

Respectful Behaviour: Sheridan is committed to provide a learning environment that supports academic achievement by respecting the dignity, self-esteem and fair treatment of every person engaged in the learning process. Behaviour which is inconsistent with this principle will not be tolerated. Details of Sheridan's policy on Harassment and Discrimination, Academic Integrity and other academic policies are available on the Sheridan policy website.

Accessible Learning: Accessible Learning coordinates academic accommodations for students with disabilities. For more information or to register, please see the Accessible Learning website (Statement added September 2016)

Course Outline Changes: The information contained in this Course Outline including but not limited to faculty and program information and course description is subject to change without notice. Any changes to course curriculum and/or assessment shall adhere to approved Sheridan protocol. Nothing in this Course Outline should be viewed as a representation, offer and/or warranty. Students are responsible for reading the Important Notice and Disclaimer which applies to Programs and Courses.


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