MGMT79012
Project Resource, Stakeholder and Communications Management
Sheridan
 
  I: Administrative Information   II: Course Details   III: Topical Outline(s)  Printable Version
 
Section I: Administrative Information
  Total hours: 42.0
Credit Value: 3.0
Credit Value Notes: N/A
Effective: Winter 2021
Prerequisites: MGMT79001
Corequisites: N/A
Equivalents: N/A
Pre/Co/Equiv Notes: MGMT 79001 Fundamentals of Project Management

Program(s): Project Management
Program Coordinator(s): Alan Martin
Course Leader or Contact: N/A
Version: 20210118_00
Status: Approved (APPR)

Section I Notes: Access to course materials and assignments will be available on Sheridan's Learning and Teaching Environment (SLATE). Students will need reliable access to a computer and the internet.

 
 
Section II: Course Details

Detailed Description
Students learn the processes, tools, and techniques used to effectively manage project stakeholders, resources (both physical and human resources) and the communications requirements of a project. Topics in this course include leadership styles & behaviour, stakeholder identification & management, resource planning, estimating and acquisition, team development, coaching & mentoring, conflict resolution and communications planning and management. This course is offered both in-class and online. In both delivery formats, students are expected to participate in group discussions, complete individual and group assignments and complete a final exam.

Program Context

 
Project Management Program Coordinator(s): Alan Martin
Project Resource, Stakeholder and Communications Management is one of six courses required for the Sheridan College Project Management Certificate.


Course Critical Performance and Learning Outcomes

  Critical Performance:
By the end of this course, students will have demonstrated the ability to apply fundamental processes, tools, and techniques to manage resources, communications and stakeholders in a project.
 
Learning Outcomes:

To achieve the critical performance, students will have demonstrated the ability to:

  1. Recognize different organizational structures and the advantages and disadvantages of these structures when managing projects.
  2. Explain different leadership styles and their effectiveness to manage stakeholders.
  3. Recognize the six areas of Leadership Power and how to use this power to influence project outcomes.
  4. Demonstrate how to effectively identify, analyze, and engage with project stakeholders.
  5. Explain theoretical concepts related to the effective management of project teams.
  6. Describe Resource planning, including defining team roles, project resource acquisition and management.
  7. Describe project team development and how team¿s performance changes through the development phases.
  8. Demonstrate how various conflict resolution strategies can be used to address project conflict.
  9. Identify the key features of coaching and mentoring and team building.
  10. Explain negotiation strategies and tactics used in a project environment.
  11. Describe how to effectively transmit and receive project information with project stakeholders.
  12. Identify different means to effectively control project communications, ensuring the correct messages are delivered to the right stakeholders.

Evaluation Plan
Students demonstrate their learning in the following ways:

 Evaluation Plan: ONLINE
 Group Assignment #1 Stakeholder Management10.0%
 Group Assignment #2 Resource Planning & Estimating10.0%
 Group Assignment #3 Stakeholder Communications10.0%
 Individual Assignment #1 Personal Leadership Style/Personal Reflection20.0%
 Individual Assignment #2 Resource Acquisition & Conflict Management20.0%
 Final Exam30.0%
Total100.0%

Evaluation Notes and Academic Missed Work Procedure:
TEST AND ASSIGNMENT PROTOCOL The following protocol applies to every course offered by Continuing and Professional Studies. 1. Students are responsible for staying abreast of test dates and times, as well as due dates and any special instructions for submitting assignments and projects as supplied to the class by the instructor. 2. Students must write all tests at the specified date and time. Missed tests, in-class/online activities, assignments and presentations are awarded a mark of zero. The penalty for late submission of written assignments is a loss of 10% per day for up to five business days (excluding Sundays and statutory holidays), after which, a grade of zero is assigned. Business days include any day that the college is open for business, whether the student has scheduled classes that day or not. An extension or make-up opportunity may be approved by the instructor at his or her discretion.



Evaluation Plan: IN-CLASS
 Group Assignment #1 Stakeholder Management10.0%
 Group Assignment #2 Resource Planning & Estimating10.0%
 Group Assignment #3 Stakeholder Communications10.0%
 Individual Assignment #1 Personal Leadership Style/Personal Reflection20.0%
 Individual Assignment #2 Resource Acquisition & Conflict Management20.0%
 Final Exam30.0%
Total100.0%

Evaluation Notes and Academic Missed Work Procedure:
TEST AND ASSIGNMENT PROTOCOL The following protocol applies to every course offered by the Faculty of Continuing and Professional Studies 1. Students are responsible for staying abreast of test dates and times, as well as due dates and any special instructions for submitting assignments and projects as supplied to the class by the instructor. 2. Students must write all tests at the specified date and time. Missed tests, in-class/online activities, assignments and presentations are awarded a mark of zero. The penalty for late submission of written assignments is a loss of 10% per day for up to five business days (excluding Sundays and statutory holidays), after which, a grade of zero is assigned. Business days include any day that the college is open for business, whether the student has scheduled classes that day or not. An extension or make-up opportunity may be approved by the instructor at his or her discretion.

Provincial Context
The course meets the following Ministry of Colleges and Universities requirements:


 

Essential Employability Skills
Essential Employability Skills emphasized in the course:

  • Interpersonal Skills - Show respect for the diverse opinions, values, belief systems, and contributions of others.
  • Interpersonal Skills - Interact with others in groups or teams in ways that contribute to effective working relationships and the achievement of goals.

Prior Learning Assessment and Recognition
PLAR Contact (if course is PLAR-eligible) - Office of the Registrar
Students may apply to receive credit by demonstrating achievement of the course learning outcomes through previous relevant work/life experience, service, self-study and training on the job. This course is eligible for challenge through the following method(s):

  • Challenge Exam
    Notes:  N/A

 
 
Section III: Topical Outline
Some details of this outline may change as a result of circumstances such as weather cancellations, College and student activities, and class timetabling.
Print Instruction Mode Professor Applicable Student Group(s)
In-Class Multiple Professors In-Class Continuing Education Students
Online Multiple Professors Continuing Education Students - Online

Sheridan Policies

All Sheridan policies can be viewed on the Sheridan policy website.

Academic Integrity: The principle of academic integrity requires that all work submitted for evaluation and course credit be the original, unassisted work of the student. Cheating or plagiarism including borrowing, copying, purchasing or collaborating on work, except for group projects arranged and approved by the professor, or otherwise submitting work that is not the student's own, violates this principle and will not be tolerated. Students who have any questions regarding whether or not specific circumstances involve a breach of academic integrity are advised to review the Academic Integrity Policy and procedure and/or discuss them with the professor.

Copyright: A majority of the course lectures and materials provided in class and posted in SLATE are protected by copyright. Use of these materials must comply with the Acceptable Use Policy, Use of Copyright Protected Work Policy and Student Code of Conduct. Students may use, copy and share these materials for learning and/or research purposes provided that the use complies with fair dealing or an exception in the Copyright Act. Permission from the rights holder would be necessary otherwise. Please note that it is prohibited to reproduce and/or post a work that is not your own on third-party commercial websites including but not limited to Course Hero or OneNote. It is also prohibited to reproduce and/or post a work that is not your own or your own work with the intent to assist others in cheating on third-party commercial websites including but not limited to Course Hero or OneNote.

Intellectual Property: Sheridan's Intellectual Property Policy generally applies such that students own their own work. Please be advised that students working with external research and/or industry collaborators may be asked to sign agreements that waive or modify their IP rights. Please refer to Sheridan's IP Policy and Procedure.

Respectful Behaviour: Sheridan is committed to provide a learning environment that supports academic achievement by respecting the dignity, self-esteem and fair treatment of every person engaged in the learning process. Behaviour which is inconsistent with this principle will not be tolerated. Details of Sheridan's policy on Harassment and Discrimination, Academic Integrity and other academic policies are available on the Sheridan policy website.

Accessible Learning: Accessible Learning coordinates academic accommodations for students with disabilities. For more information or to register, please see the Accessible Learning website (Statement added September 2016)

Course Outline Changes: The information contained in this Course Outline including but not limited to faculty and program information and course description is subject to change without notice. Any changes to course curriculum and/or assessment shall adhere to approved Sheridan protocol. Nothing in this Course Outline should be viewed as a representation, offer and/or warranty. Students are responsible for reading the Important Notice and Disclaimer which applies to Programs and Courses.


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