Change Management
  I: Administrative Information   II: Course Details   III: Topical Outline(s)  Printable Version
Section I: Administrative Information
  Total hours: 36.0
Credit Value: 3.0
Credit Value Notes: N/A
Effective: Spring/Summer 2019
Prerequisites: N/A
Corequisites: N/A
Equivalents: N/A
Pre/Co/Equiv Notes: N/A

Program(s): Management Development Studies
Program Coordinator(s): N/A
Course Leader or Contact: N/A
Version: 20190506_00
Status: Approved (APPR)

Section I Notes: This is a Humber College course offered through Sheridan CAPS. Students who register for the course through Sheridan will receive credit from Sheridan College only. Access to the course materials will be through

Section II: Course Details

Detailed Description
In the complex business world in which we all live and work, changeseems to happen at the speed of light. Being able to effectivelymanage that change while executing strategic change initiatives canhelp propel a company forward or contribute to its demise. In order tobe effective managers need an understanding of change management. Thiscourse examines change in organizations and the role and impactmanagers have in that change. Being an effective change agent throughAppreciative Inquiry (AI) will also be analyzed in this course. AI isa widely recognized process for engaging people in change management.Students will analyze different change management initiatives andapply change management theory and techniques available to plan andmanage their own change initiative.

Program Context

Management Development Studies Program Coordinator(s): N/A
This is a compulsory course in the Management Development Studies program

Course Critical Performance and Learning Outcomes

  Critical Performance:
Learning Outcomes:

To achieve the critical performance, students will have demonstrated the ability to:

  1. Identify the types of changes that can occur in organizations.
  2. Develop conversational approaches to organizational change through Appreciative Inquiry.
  3. Evaluate business conditions and implement Kotter's Eight-Stage change management process.
  4. Describe what AI is and how to effectively manage change through the AI approach.
  5. Develop an effective change management recommendation and strategies for companies.
  6. Being able to identify, describe and implement the 4D Model of Appreciative Inquiry.
  7. Demonstrate an understanding of the importance employee engagement, motivation and behaviour contributes to the change management process.
  8. Identify why some companies are not willing to introduce change and why this may result in failure.
  9. Recognize and identify issues that a business may face when introducing change corporately.

Evaluation Plan
Students demonstrate their learning in the following ways:

 Evaluation Plan: ONLINE
 Midterm Exam15.0%
 Group Presentation Assignment15.0%
 Final Exam25.0%

Evaluation Notes and Academic Missed Work Procedure:
School Specific Field: All individual assignments must be completed by the due date. The criteria for each assignment is located in Blackboard. Due to comprehensive nature of the final exam, students must achieve a mark of 50% or higher on the final exam to pass the course.

Provincial Context
The course meets the following Ministry of Colleges and Universities requirements:


Essential Employability Skills
Essential Employability Skills emphasized in the course:

  • Communication
  • Critical Thinking & Problem Solving

Prior Learning Assessment and Recognition
PLAR Contact (if course is PLAR-eligible) - Office of the Registrar
Students may apply to receive credit by demonstrating achievement of the course learning outcomes through previous relevant work/life experience, service, self-study and training on the job. This course is eligible for challenge through the following method(s):

  • Other
    Notes:  This course is delivered through OntarioLearn at and is hosted by (Humber College) HU-BMGT110.

Section III: Topical Outline
Some details of this outline may change as a result of circumstances such as weather cancellations, College and student activities, and class timetabling.
Instruction Mode: Online
Professor: Multiple Professors
RequiredTextbookLeading Change, Kotter, J., Harvard Business School Press, ISBN 9781422186435, 2012
RequiredTextbookAppreciative Inquiry for Change Management: Using AI to, Sarah Lewis, Jonathan Passmore and J & Cantore, S., London: Kogan Page, ISBN 9780749477912, 2016

Applicable student group(s): N/A
Course Details: N/A

Sheridan Policies

All Sheridan policies can be viewed on the Sheridan policy website.

Academic Integrity: The principle of academic integrity requires that all work submitted for evaluation and course credit be the original, unassisted work of the student. Cheating or plagiarism including borrowing, copying, purchasing or collaborating on work, except for group projects arranged and approved by the professor, or otherwise submitting work that is not the student's own, violates this principle and will not be tolerated. Students who have any questions regarding whether or not specific circumstances involve a breach of academic integrity are advised to review the Academic Integrity Policy and procedure and/or discuss them with the professor.

Copyright: A majority of the course lectures and materials provided in class and posted in SLATE are protected by copyright. Use of these materials must comply with the Acceptable Use Policy, Use of Copyright Protected Work Policy and Student Code of Conduct. Students may use, copy and share these materials for learning and/or research purposes provided that the use complies with fair dealing or an exception in the Copyright Act. Permission from the rights holder would be necessary otherwise. Please note that it is prohibited to reproduce and/or post a work that is not your own on third-party commercial websites including but not limited to Course Hero or OneNote. It is also prohibited to reproduce and/or post a work that is not your own or your own work with the intent to assist others in cheating on third-party commercial websites including but not limited to Course Hero or OneNote.

Intellectual Property: Sheridan's Intellectual Property Policy generally applies such that students own their own work. Please be advised that students working with external research and/or industry collaborators may be asked to sign agreements that waive or modify their IP rights. Please refer to Sheridan's IP Policy and Procedure.

Respectful Behaviour: Sheridan is committed to provide a learning environment that supports academic achievement by respecting the dignity, self-esteem and fair treatment of every person engaged in the learning process. Behaviour which is inconsistent with this principle will not be tolerated. Details of Sheridan's policy on Harassment and Discrimination, Academic Integrity and other academic policies are available on the Sheridan policy website.

Accessible Learning: Accessible Learning coordinates academic accommodations for students with disabilities. For more information or to register, please see the Accessible Learning website (Statement added September 2016)

Course Outline Changes: The information contained in this Course Outline including but not limited to faculty and program information and course description is subject to change without notice. Any changes to course curriculum and/or assessment shall adhere to approved Sheridan protocol. Nothing in this Course Outline should be viewed as a representation, offer and/or warranty. Students are responsible for reading the Important Notice and Disclaimer which applies to Programs and Courses.

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