Managing Requirements and Engagements
Sheridan College Logo
  I: Administrative Information   II: Course Details   III: Topical Outline(s)  Printable Version
Section I: Administrative Information
  Total hours: 42.0
Credit Value: 3.0
Credit Value Notes: N/A
Effective: Winter 2018
Prerequisites: (MGMT70012 MGMT79001)
Corequisites: N/A
Equivalents: N/A

Pre/Co/Equiv Notes: Recommended Pre-requisites: MGMT70013, MGMT70014, MGMT70015

Program(s): Business Analysis, Canadian Institute of Manageme
Program Coordinator(s): Maria Amuchastegui
Course Leader or Contact: N/A
Status: Approved (APPR)

Section I Notes: This is a Sheridan College course that is offered through Sheridan FCAPS. Students who register for the course through Sheridan will receive credit from Sheridan College only. Access to the course materials will be through This course is offered in a classroom version and an online version. The online version is a web-based course offered entirely online through Sheridan and hosted by Sheridan College. Students taking this course will need reliable access to the internet, and should have a basic level of comfort using computers as well as the self- discipline to study online. Students can expect to spend additional time activities such as postings, discussions, and homework. Note: It is recommended students take this course as the final course in the program. Students combine the skills from the previous course to complete an entire business analysis engagement.

Section II: Course Details

Detailed Description
Students examine an industry-standard approach to Business Analysis engagements and requirements to create a milestone documentation for an end-to-end Software Development Lifecycle (SDLC) project, including the mechanics of document completion and acquiring the soft skills and elicitation techniques required to work with project stakeholders. Students learn how to approach, plan, execute, and close a business analysis engagement. Topics include stakeholder analysis, requirements traceability, writing requirements, elicitation, verification, validation, approval, and change management. Students explore these topics through discussions and written assignments using a major case study that simulates a complete business analysis engagement. Prerequisite(s): MGMT70012 Business Analysis Introduction and MGMT79001 Fundamentals of Project Management

Program Context

Business Analysis Program Coordinator(s): Maria Amuchastegui
This is a compulsory course in the Business Analysis Certificate program. This course is recommended to be the last taken in the program. Students combine the skills from previous courses to complete an entire business analysis engagement.

Canadian Institute of Manageme Program Coordinator(s): N/A
This is an approved course with the Canadian Institute of Management,

Course Critical Performance and Learning Outcomes

  Critical Performance:
By the end of this course, students will have demonstrated the ability to manage communications, requirements and stakeholders on a typical Software Development Lifecycle (SDLC) project.
Learning Outcomes:

To achieve the critical performance, students will have demonstrated the ability to:

  1. Describe the role of the business analyst (BA) in the various types of business analysis engagements.
  2. Analyze stakeholders, the SDLC, and requirements to create an appropriate approach that will achieve an approved requirements baseline
  3. Develop a formal Business Analysis Information Management Plan that will guide the collection of documents that are needed to support requirements and project management
  4. Develop the requirements architecture using the document models that are suited to the need
  5. Select the appropriate elicitation techniques to gather information that communicate the stakeholder requirements
  6. Create a Requirements Work Plan (RWP) including realistic estimates of the required effort and resources for a project
  7. Perform the elicitation tasks to collect information from the stakeholders to document the requirements
  8. Develop a complete, coherent, and organized business requirements document
  9. Apply the verification and validation processes to achieve stakeholder approval to finalize the business requirements baseline
  10. Manage change to baseline requirements throughout the project and product life cycle

Evaluation Plan
Students demonstrate their learning in the following ways:

 Evaluation Plan: ONLINE
 Online Discussions (5x1%)5.0%
 Assignment 1 - Sponsor Reflection5.0%
 Assignment 2 - Stakeholder Profile5.0%
 Assignment 3 - Individual Verification5.0%
 Assignment 4 - Individual Change Impact5.0%
 Group Project 1 - Plan and Approach10.0%
 Group Project 2 - Plan Elicitation and BA Activities15.0%
 Individual Project - Specify and Model Requirements25.0%
 Final Exam25.0%

Evaluation Notes and Academic Missed Work Procedure:
TEST AND ASSIGNMENT PROTOCOL The following protocol applies to every course offered by the Faculty of Continuing and Professional Studies 1. Students are responsible for staying abreast of test dates and times, as well as due dates and any special instructions for submitting assignments and projects as supplied to the class by the instructor. 2. Students must write all tests at the specified date and time. Missed tests, in-class/online activities, assignments and presentations are awarded a mark of zero. The penalty for late submission of written assignments is a loss of 10% per day for up to five business days (excluding Sundays and statutory holidays), after which, a grade of zero is assigned. Business days include any day that the college is open for business, whether the student has scheduled classes that day or not. An extension or make-up opportunity may be approved by the instructor at his or her discretion.

Evaluation Plan: IN-CLASS
 Assignment 1 - Sponsor Reflection5.0%
 Assignment 2 - Stakeholder Profile5.0%
 Assignment 3 - Individual Verification5.0%
 Assignment 4 - Individual Change Impact5.0%
 Group Project 1 - Plan and Approach15.0%
 Group Project 2 - Plan Elicitation and BA Activities15.0%
 Individual Project - Specify and Model Requirements25.0%
 Final Exam25.0%

Evaluation Notes and Academic Missed Work Procedure:

Provincial Context
The course meets the following Ministry of Advanced Education and Skills Development requirements:


Prior Learning Assessment and Recognition
PLAR Contact (if course is PLAR-eligible) - Office of the Registrar

Students may apply to receive credit by demonstrating achievement of the course learning outcomes through previous relevant work/life experience, service, self-study and training on the job. This course is eligible for challenge through the following method(s):

  • Other
    Notes:This course is delivered through OntarioLearn at and is hosted by (Sheridan College) SH-MGMT70016.

Section III: Topical Outline
Some details of this outline may change as a result of circumstances such as weather cancellations, College and student activities, and class timetabling.
Print Instruction Mode Professor Applicable Student Group(s)
In-Class Multiple Professors On-Campus Students
Online Multiple Professors Online Students

Sheridan Policies

All Sheridan policies can be viewed on the Sheridan policy website.

Academic Integrity: The principle of academic integrity requires that all work submitted for evaluation and course credit be the original, unassisted work of the student. Cheating or plagiarism including borrowing, copying, purchasing or collaborating on work, except for group projects arranged and approved by the professor, or otherwise submitting work that is not the student's own, violates this principle and will not be tolerated. Students who have any questions regarding whether or not specific circumstances involve a breach of academic integrity are advised to review the Academic Integrity Policy and procedure and/or discuss them with the professor.

Copyright: A majority of the course lectures and materials provided in class and posted in SLATE are protected by copyright. Use of these materials must comply with the Acceptable Use Policy, Use of Copyright Protected Work Policy and Student Code of Conduct. Students may use, copy and share these materials for learning and/or research purposes provided that the use complies with fair dealing or an exception in the Copyright Act. Permission from the rights holder would be necessary otherwise. Please note that it is prohibited to reproduce and/or post a work that is not your own on third-party commercial websites including but not limited to Course Hero or OneNote. It is also prohibited to reproduce and/or post a work that is not your own or your own work with the intent to assist others in cheating on third-party commercial websites including but not limited to Course Hero or OneNote.

Intellectual Property: Sheridan's Intellectual Property Policy generally applies such that students own their own work. Please be advised that students working with external research and/or industry collaborators may be asked to sign agreements that waive or modify their IP rights. Please refer to Sheridan's IP Policy and Procedure.

Respectful Behaviour: Sheridan is committed to provide a learning environment that supports academic achievement by respecting the dignity, self-esteem and fair treatment of every person engaged in the learning process. Behaviour which is inconsistent with this principle will not be tolerated. Details of Sheridan's policy on Harassment and Discrimination, Academic Integrity and other academic policies are available on the Sheridan policy website.

Accessible Learning: Accessible Learning coordinates academic accommodations for students with disabilities. For more information or to register, please see the Accessible Learning website (Statement added September 2016)

Course Outline Changes: The information contained in this Course Outline including but not limited to faculty and program information and course description is subject to change without notice. Any changes to course curriculum and/or assessment shall adhere to approved Sheridan protocol. Nothing in this Course Outline should be viewed as a representation, offer and/or warranty. Students are responsible for reading the Important Notice and Disclaimer which applies to Programs and Courses.

[ Printable Version ]

Copyright © Sheridan College. All rights reserved.