Sheridan Course Outlines

Land Acknowledgement

Sheridan College resides on land that has been, and still is, the traditional territory of several Indigenous nations, including the Anishinaabe, the Haudenosaunee Confederacy, the Wendat, and the Mississaugas of the Credit First Nation. We recognize this territory is covered by the Dish with One Spoon treaty and the Two Row Wampum treaty, which emphasize the importance of joint stewardship, peace, and respectful relationships.

As an institution of higher learning Sheridan embraces the critical role that education must play in facilitating real transformational change. We continue our collective efforts to recognize Canada's colonial history and to take steps to meaningful Truth and Reconciliation.

Section I: Administrative Information

Total hours: 42.0
Credit Value: 3.0
Credit Value Notes: N/A
Effective: Fall 2018
Prerequisites: MGMT70012
Corequisites: N/A
Equivalents: N/A
Pre/Co/Equiv Notes: N/A

Program(s): Business Analysis
Program Coordinator(s): Maria Amuchastegui
Course Leader or Contact: Jonathan Nituch
Version: 20180904_00
Status: Approved (APPR)

Section I Notes: This is a Sheridan College course that is offered through Sheridan CAPS. Students who register for the course through Sheridan will receive credit from Sheridan College only. Access to the course materials will be through OntarioLearn.com. This course is offered online and in-class. For the online course, access to the course materials will be available on ontariolearn.com. Online learning often involves assigned weekly readings, research, assignments, quizzes, and interactive and engaging activities such as discussion board participation and journal writing. Some courses may include live online class sessions which will involve learner participation. For the in-class course, the sessions may include a variety of interactive and engaging activities including discussions, workshops, group activities, role plays, case studies and presentations. Course materials and assignments will be provided on Sheridan's Learning and Teaching Environment (SLATE). Students will need reliable access to a computer and the internet.

Section II: Course Details

Detailed Description
Students explore the role of the Business Analyst as they examine process mapping and the modeling of business process improvements. Taking a business process management perspective, students examine process analysis with techniques to map the current state, perform gap analysis, and define the future state with process improvement. Students also explore the use of the Unified Modeling Language (UML) for process modelling and to elicit requirements for technology-enabled process improvements. Modeling activities are performed, including application of selected Six Sigma quality principles and techniques while drawing on the Business Analysis Body of Knowledge (BABOK). Students¿ learning about process improvement is aided by various approaches including individual reading, classroom discussion, individual and group exercises and case studies.

Program Context

Business Analysis	Program Coordinator(s): Maria Amuchastegui
This is a compulsory course in the Business Analysis Sheridan Certificate program offered through the Faculty of Continuing and Professional Studies. This course builds on the Introduction to Business Analysis (MGMT70012) and focuses on the development of analytical and modeling skills.

Course Critical Performance and Learning Outcomes

	Critical Performance:
	By the end of this course, students will have demonstrated the ability to develop a business process model and improvement recommendation for a technology-enabled future state that is modeled with Unified Modeling Language techniques and tools.

Learning Outcomes:

To achieve the critical performance, students will have demonstrated the ability to:

Explain the purpose of business process management and how it is used to identify and achieve process improvement.
Depict the current state in terms of business process objectives, risks, key controls and measures of success.
Evaluate current state process performance using key performance indicators.
Describe the future state process in terms of the potential value of a recommended process improvement solution.
Model solution components of the technology-enabled process improvements using the Unified Modeling Language.
Adapt a change strategy consistent with an organizations readiness for process improvement.

Evaluation Plan
Students demonstrate their learning in the following ways:

Evaluation Plan: ONLINE

	Discussion (4 x 2.5%)	10.0%
	Assignment 1: Process Mapping	10.0%
	Assignment 2: Prioritizing	10.0%
	Assignment 3: Workflow Modeling	10.0%
	Assignment 4: Case Analysis	10.0%
	Midterm	25.0%
	Final Exam	25.0%
	Total	100.0%

Evaluation Notes and Academic Missed Work Procedure:

N/A

Evaluation Plan: IN-CLASS

	Discussion (4 x 2.5%)	10.0%
	Assignment 1: Process Mapping	10.0%
	Assignment 2: Prioritizing	10.0%
	Assignment 3: Workflow Modeling	10.0%
	Assignment 4: Case Analysis	10.0%
	Midterm	25.0%
	Final Exam	25.0%
	Total	100.0%

Evaluation Notes and Academic Missed Work Procedure:

TEST AND ASSIGNMENT PROTOCOL

The following protocol applies to every course offered by Continuing and Professional Studies.

1. Students are responsible for staying abreast of test dates and times, as well as due dates and any special instructions for submitting assignments and projects as supplied to the class by the instructor.

2. Students must write all tests at the specified date and time. Missed tests, in-class/online activities, assignments and presentations are awarded a mark of zero. The penalty for late submission of written assignments is a loss of 10% per day for up to five business days (excluding Sundays and statutory holidays), after which, a grade of zero is assigned. Business days include any day that the college is open for business, whether the student has scheduled classes that day or not.  An extension or make-up opportunity may be approved by the instructor at his or her discretion.

Provincial Context
The course meets the following Ministry of Colleges and Universities requirements:

Prior Learning Assessment and Recognition
PLAR Contact (if course is PLAR-eligible) - Office of the Registrar
Students may apply to receive credit by demonstrating achievement of the course learning outcomes through previous relevant work/life experience, service, self-study and training on the job. This course is eligible for challenge through the following method(s):

Challenge Exam
Notes:
Other
Notes: This course is delivered through OntarioLearn at ontariolearn.com and is hosted by (Sheridan College) SH-MGMT70015.

Section III: Topical Outline

Some details of this outline may change as a result of circumstances such as weather cancellations, College and student activities, and class timetabling.

Print	Instruction Mode	Professor	Applicable Student Group(s)
	In-Class	Philippe Robitaille	Business Analysis Certificate
	Online	Multiple Professors	Business Analysis Certificate

Sheridan Policies

It is recommended that students read the following policies in relation to course outlines:

Academic Integrity
Copyright
Intellectual Property
Respectful Behaviour
Accessible Learning

All Sheridan policies can be viewed on the Sheridan policy website.

Appropriate use of generative Artificial Intelligence tools: In alignment with Sheridan's Academic Integrity Policy, students should consult with their professors and/or refer to evaluation instructions regarding the appropriate use, or prohibition, of generative Artificial Intelligence (AI) tools for coursework. Turnitin AI detection software may be used by faculty members to screen assignment submissions or exams for unauthorized use of artificial intelligence.

Course Outline Changes: The information contained in this Course Outline including but not limited to faculty and program information and course description is subject to change without notice. Nothing in this Course Outline should be viewed as a representation, offer and/or warranty. Students are responsible for reading the Important Notice and Disclaimer which applies to Programs and Courses.

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