Business Analysis Introduction
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  I: Administrative Information   II: Course Details   III: Topical Outline(s)  Printable Version
Section I: Administrative Information
  Total hours: 42.0
Credit Value: 3.0
Credit Value Notes: N/A
Effective: Spring/Summer 2013
Prerequisites: N/A
Corequisites: N/A
Pre/Co/Equiv Notes: N/A

Program(s): Business Analysis
Program Coordinator(s): Jonathan Nituch
Course Leader or Contact: Jonathan Nituch
Status: Approved (APPR)

Section I Notes: This course is offered in a classroom version and an online version. In the classroom version, there are three hours per week of classroom instruction. The online version is a web-based course offered entirely online through Sheridan and hosted by Sheridan College. Students taking this course will need reliable access to the internet, and should have a basic level of comfort using computers as well as the self-discipline to study online. Students can expect to spend an additional three hourse per week for online activities such as postings, discussions, and homework.

Section II: Course Details

Detailed Description
Students are introduced to the fundamental processes and roles and responsibilities of the business analyst. Studies include curriculum consistent with the (BABOK) Business Analysis body of Knowledge from the IIBA International Institute of Business Analysis. Students examine the use of tools and techniques, used by business analysts within the broader context of organizations and their projects. Students review methodologies used to equip the business analyst to better perform as a communication link between all business areas and help them deliver on their key role in project and organizational success. The role of business analyst as a "translator" between information technology and other business units is also highlighted. Students learn to plan, structure, and control the requirements gathering, and management process, in order to maximize success and optimize results. These techniques can be utilized on a wide variety of activities, initiatives and projects and are an important component for success. Additionally studies include the effective use of communication, interviewing and information gathering techniques. Through the combination of lectures, discussions and exercises the course explores insight into the interaction between the business analyst and its surrounding projects and presents methodologies to identify, analyze and resolve business problems.

Program Context

Business Analysis Program Coordinator: Jonathan Nituch
This is a compulsory course in the Business Analysis Sheridan Certificate program. This course is a pre- requisite for most other courses in the program and should be completed first

Course Critical Performance and Learning Outcomes


By the end of this course, students will have demonstrated the 
ability to discuss the fundamental concepts and the process of 
business analysis, from building a business case, defining success 
criteria, through identifying and analyzing potential projects, in 
order to ensure the final results meet identified requirements.

To achieve the critical performance, students will have demonstrated 
the ability to:

 1. Explain the theoretical concepts of business analysis and the 
    structure of the IIBA's BABOK to realize the benefits and
    functions of this discipline.

 2. Define the role of the business analyst to examine the impact of 
    this critical position in an organization.

 3. Analyze the appropriate use of tools and techniques applicable
    for business analysis to incorporate as needed basis.

 4. Identify solutions to problems through the use and application of 
    appropriate techniques and concepts to enhance the benefits for
    the organization.

 5. Explain the purpose, structure and contents of a business case to 
    successfully facilitate and bring it to completion.

 6. Plan, gather, analyze and manage requirements for projects/
    products/solutions to optimize the role of a Business 
    Analyst in achieving success.

 7. Describe the process of validating requirements to properly
    define solution assessments.

 8. Examine the relationships among stakeholders and draw applicable 
    techniques to communicate effectively and achieve stakeholders'

 9. Use concepts of testing and quality assurance, to meet and 
    maintain the product/project quality targets.

10. Explain the importance and context of business process and 
    process improvement to improve communication, define success
    criteria and reach overall success.

Evaluation Plan
Students demonstrate their learning in the following ways:

Students demonstrate their learning in the following ways:

InClass Evaluation

Assignment 1            20%
Assignment 2            20%
Class Presentation      10%
Mid Term Exam           20%
Final Exam              30%
Total                  100%


1. For submission of assignment and group exercises the instructor
   will specify, in writing: 
   a)  due dates and special instructions for submissions
   b)  deductions for overdue submissions

2.  Assignments must be completed as individual or group efforts, 
    based on the instructor's specifications.  The written assignment 
    will allow students to use the theoretical knowledge gained in    
    class, to propose solutions and recommendations to practical 

3.  Mid-term and final examinations will be held at times scheduled 
    for lectures and will be approximately 2.0 hours in length.

4.  Mid-term and final exams will comprise of a combination of any or 
    all of the following:  true/false, multiple choice, short answer 
    questions and case studies.


Online Evaluation
3 Online discussions                    15%
4 written assignments                   45%
*Mid-term Exam                          20%
*Final Exam                             20%

Total                                  100%

*Please Note: Both the Mid-term and Final Exam are administered in-
class.  Students must appear in-person to write the Mid-term and 
Final Exam.
Provincial Context
The course meets the following Ministry of Training, Colleges and Universities requirements:


Essential Employability Skills
Essential Employability Skills emphasized in the course:

X Communication X Critical Thinking & Problem Solving X Interpersonal
  Numeracy X Information Management   Personal

Notes: N/A

Prior Learning Assessment and Recognition
PLAR Contact (if course is PLAR-eligible) : Office of the Registrar

Students may apply to receive credit by demonstrating achievement of the course learning outcomes through previous relevant work/life experience, service, self-study and training on the job. This course is eligible for challenge through the following method(s):

Challenge Exam Portfolio Interview Other Not Eligible for PLAR

Notes:  N/A

Section III: Topical Outline
Some details of this outline may change as a result of circumstances such as weather cancellations, College and student activities, and class timetabling.
Print Effective Term Professor Applicable Student Group(s)
Spring/Summer 2013 Multiple Professors In-Class Topical - Continuing Education Students
Spring/Summer 2013 Multiple Professors ONLINE TOPICAL - Continuing Education Students

Sheridan Policies

All Sheridan policies can be viewed on the Sheridan policy website.

Academic Integrity: The principle of academic integrity requires that all work submitted for evaluation and course credit be the original, unassisted work of the student. Cheating or plagiarism including borrowing, copying, purchasing or collaborating on work, except for group projects arranged and approved by the professor, or otherwise submitting work that is not the student's own, violates this principle and will not be tolerated. Students who have any questions regarding whether or not specific circumstances involve a breach of academic integrity are advised to review the Academic Integrity Policy and procedure and/or discuss them with the professor.

Copyright: A majority of the course lectures and materials provided in class and posted in SLATE are protected by copyright. Use of these materials must comply with the Acceptable Use Policy, Use of Copyright Protected Work Policy and Student Code of Conduct. Students may use, copy and share these materials for learning and/or research purposes provided that the use complies with fair dealing or an exception in the Copyright Act. Permission from the rights holder would be necessary otherwise. Please note that it is prohibited to reproduce and/or post a work that is not your own on third-party commercial websites including but not limited to Course Hero or OneNote. It is also prohibited to reproduce and/or post a work that is not your own or your own work with the intent to assist others in cheating on third-party commercial websites including but not limited to Course Hero or OneNote.

Intellectual Property: Sheridan's Intellectual Property Policy generally applies such that students own their own work. Please be advised that students working with external research and/or industry collaborators may be asked to sign agreements that waive or modify their IP rights. Please refer to Sheridan's IP Policy and Procedure.

Respectful Behaviour: Sheridan is committed to provide a learning environment that supports academic achievement by respecting the dignity, self-esteem and fair treatment of every person engaged in the learning process. Behaviour which is inconsistent with this principle will not be tolerated. Details of Sheridan's policy on Harassment and Discrimination, Academic Integrity and other academic policies are available on the Sheridan policy website.

Accessible Learning: Accessible Learning coordinates academic accommodations for students with disabilities. For more information or to register, please see the Accessible Learning website (Statement added September 2016)

Course Outline Changes: The information contained in this Course Outline including but not limited to faculty and program information and course description is subject to change without notice. Any changes to course curriculum and/or assessment shall adhere to approved Sheridan protocol. Nothing in this Course Outline should be viewed as a representation, offer and/or warranty. Students are responsible for reading the Important Notice and Disclaimer which applies to Programs and Courses.

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