Total hours: 42.0
Credit Value: 3.0
Credit Value Notes: N/A
Effective: Spring/Summer 2013
Pre/Co/Equiv Notes: N/A
Course Leader or Contact: Jonathan Nituch
Status: Approved (APPR)
Section I Notes:
This course is offered in a classroom version and an online version.
In the classroom version, there are three hours per week of classroom
instruction. The online version is a web-based course offered
entirely online through Sheridan and hosted by Sheridan College.
Students taking this course will need reliable access to the
internet, and should have a basic level of comfort using computers as
well as the self-discipline to study online. Students can expect to
spend an additional three hourse per week for online activities such
as postings, discussions, and homework.
Students are introduced to the fundamental processes and roles and
responsibilities of the business analyst. Studies include curriculum
consistent with the (BABOK) Business Analysis body of Knowledge from
the IIBA International Institute of Business Analysis. Students
examine the use of tools and techniques, used by business analysts
within the broader context of organizations and their projects.
Students review methodologies used to equip the business analyst to
better perform as a communication link between all business areas and
help them deliver on their key role in project and organizational
success. The role of business analyst as a "translator" between
information technology and other business units is also highlighted.
Students learn to plan, structure, and control the requirements
gathering, and management process, in order to maximize success and
optimize results. These techniques can be utilized on a wide variety
of activities, initiatives and projects and are an important
component for success. Additionally studies include the effective
use of communication, interviewing and information gathering
Through the combination of lectures, discussions and exercises the
course explores insight into the interaction between the business
analyst and its surrounding projects and presents methodologies to
identify, analyze and resolve business problems.
This is a compulsory course
in the Business Analysis
Sheridan Certificate program.
This course is a pre-
requisite for most other
courses in the program and
should be completed first
||Program Coordinator: Jonathan Nituch
Course Critical Performance and Learning Outcomes
By the end of this course, students will have demonstrated the
ability to discuss the fundamental concepts and the process of
business analysis, from building a business case, defining success
criteria, through identifying and analyzing potential projects, in
order to ensure the final results meet identified requirements.
To achieve the critical performance, students will have demonstrated
the ability to:
1. Explain the theoretical concepts of business analysis and the
structure of the IIBA's BABOK to realize the benefits and
functions of this discipline.
2. Define the role of the business analyst to examine the impact of
this critical position in an organization.
3. Analyze the appropriate use of tools and techniques applicable
for business analysis to incorporate as needed basis.
4. Identify solutions to problems through the use and application of
appropriate techniques and concepts to enhance the benefits for
5. Explain the purpose, structure and contents of a business case to
successfully facilitate and bring it to completion.
6. Plan, gather, analyze and manage requirements for projects/
products/solutions to optimize the role of a Business
Analyst in achieving success.
7. Describe the process of validating requirements to properly
define solution assessments.
8. Examine the relationships among stakeholders and draw applicable
techniques to communicate effectively and achieve stakeholders'
9. Use concepts of testing and quality assurance, to meet and
maintain the product/project quality targets.
10. Explain the importance and context of business process and
process improvement to improve communication, define success
criteria and reach overall success.
Students demonstrate their learning in the following ways:
Students demonstrate their learning in the following ways:
Assignment 1 20%
Assignment 2 20%
Class Presentation 10%
Mid Term Exam 20%
Final Exam 30%
COURSE EVALUATION PRACTICES
1. For submission of assignment and group exercises the instructor
will specify, in writing:
a) due dates and special instructions for submissions
b) deductions for overdue submissions
2. Assignments must be completed as individual or group efforts,
based on the instructor's specifications. The written assignment
will allow students to use the theoretical knowledge gained in
class, to propose solutions and recommendations to practical
3. Mid-term and final examinations will be held at times scheduled
for lectures and will be approximately 2.0 hours in length.
4. Mid-term and final exams will comprise of a combination of any or
all of the following: true/false, multiple choice, short answer
questions and case studies.
3 Online discussions 15%
4 written assignments 45%
*Mid-term Exam 20%
*Final Exam 20%
*Please Note: Both the Mid-term and Final Exam are administered in-
class. Students must appear in-person to write the Mid-term and
The course meets the following Ministry of Advanced Education and Skills Development requirements:
Essential Employability Skills emphasized in the course:
||Critical Thinking & Problem Solving
Prior Learning Assessment and Recognition
PLAR Contact: Registrar’s Office
Students may apply to receive credit by demonstrating achievement
of the course learning outcomes through previous life and work experiences.
This course is eligible for challenge through the following
||Not Eligible for PLAR
The principle of academic integrity requires that all work submitted for evaluation and course credit be the original, unassisted work of the student. Cheating or plagiarism including borrowing, copying, purchasing or collaborating on work, except for group projects arranged and approved by the professor, or otherwise submitting work that is not the student’s own violates this principle and will not be tolerated. Students who have any questions regarding whether or not specific circumstances involve a breach of academic integrity are advised to review the Academic Integrity Policy and procedure and/or discuss them with the professor.
Sheridan is committed to provide a learning environment that supports academic achievement by respecting the dignity, self-esteem and fair treatment of every person engaged in the learning process. Behaviour which is inconsistent with this principle will not be tolerated. Details of Sheridan’s policy on Harassment and Discrimination, Academic Integrity, and other academic policies are available on the Sheridan policy website.
Accessible Learning coordinates academic accommodations for students with disabilities. For more information or to register, please see the Accessible Learning website (Statement added
The information contained in this Course Outline including but not limited to faculty and program information and course description is subject to change without notice. Any changes to course curriculum and/or assessment shall adhere to approved Sheridan protocol. Nothing in this Course Outline should be viewed as a representation, offer and/or warranty. Students are responsible for reading the Important Notice and Disclaimer which applies to Programs and Courses.