Business Analysis Introduction
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  I: Administrative Information   II: Course Details   III: Topical Outline(s)  Printable Version
Section I: Administrative Information
  Total hours: 42.0
Credit Value: 3.0
Credit Value Notes: N/A
Effective: Fall 2016
Prerequisites: N/A
Corequisites: N/A
Equivalents: N/A

Pre/Co/Equiv Notes: N/A

Program(s): Business Analysis
Program Coordinator(s): N/A
Course Leader or Contact: N/A
Status: Approved (APPR)

Section I Notes: This is a Sheridan College course that is offered through Sheridan FCAPS. Students who register for the course through Sheridan will receive credit from Sheridan College only. Access to the course materials will be through This course is offered in a classroom version and an online version. The online version is a web-based course offered entirely online through Sheridan and hosted by Sheridan College. Students taking this course will need reliable access to the internet, and should have a basic level of comfort using computers as well as the self-discipline to study online. Students can expect to spend additional time for activities such as postings, discussions, readings, and homework.

Section II: Course Details

Detailed Description
Students are introduced to the fundamental processes, roles and responsibilities of the business analyst. Studies include curriculum consistent with the (BABOK) Business Analysis Body of Knowledge from the IIBA International Institute of Business Analysis. Students examine the use of tools and techniques, used by business analysts within the broader context of organizations and their projects. Students review methodologies used to equip the business analyst to better perform as a communication link between all business stakeholders and help them deliver on their key role in project and organizational success. The role of the business analyst as an agent of change is also highlighted. Students learn to plan, structure, and control the requirements elicitation and communication process, in order to maximize success and optimize results. These techniques can be utilized on a wide variety of activities, initiatives and projects and are an important component for success. Additionally studies include the effective use of requirements life cycle management techniques. Through the combination of lectures, discussions and exercises, the course provides insights into the interaction between the business analyst and his or her surrounding projects and presents methodologies to identify, analyze and resolve business problems.

Program Context

Business Analysis Program Coordinator(s): N/A
This is a compulsory course in the Business Analysis Certificate program. This course is a pre- requisite for most other courses in the program and should be completed first

Course Critical Performance and Learning Outcomes

  Critical Performance:
By the end of this course, students will have demonstrated the ability to describe the theory, principles, techniques, and tasks that guide the professional practice of Business Analysis
Learning Outcomes:

To achieve the critical performance, students will have demonstrated the ability to:

  1. Explain the theoretical concepts of business analysis and the structure of the IIBA's Business Analysis Body of Knowledge (BABOK).
  2. Describe how Business Analysis contributes value to an organization and the range of tasks that Business Analysts are expected to perform.
  3. Describe the purpose of and steps involved in strategy analysis.
  4. Summarize the characteristics of generally accepted system development lifecycles (SDLC).
  5. Explain the role of the business analyst in analyzing requirements and defining designs.
  6. Explain the purpose of and steps involved with solution evaluation.
  7. Explain the purpose of and steps involved with elicitation and collaboration.
  8. Explain the activities involved with requirements lifecycle management.
  9. Describe the types of stakeholders involved in business analysis activities and the purpose of analyzing stakeholders.
  10. Explain the purpose of and steps involved in business analysis planning and monitoring.
  11. Summarize the underlying competencies that support the professional practice of business analysis.

Evaluation Plan
Students demonstrate their learning in the following ways:

 Evaluation Plan: ONLINE
 Online discussions15.0%
 Assignment 15.0%
 Assignment 215.0%
 Assignment 315.0%
 Assignment 410.0%
 Midterm Exam20.0%
 Final Exam20.0%

Evaluation Notes:
The Mid-term and Final Exam are administered in the online learning environment.

Evaluation Plan: IN-CLASS
 Assignments (2x20%)40.0%
 Class Presentation10.0%
 Midterm Exam20.0%
 Final Exam30.0%

Evaluation Notes:
1. For submission of assignment and group exercises, the instructor will specify, in writing: a) due dates and special instructions for submissions b) deductions for overdue submissions 2. Assignments must be completed as an individual or group effort, based on the instructor's specifications. The written assignments will allow students to use the theoretical knowledge gained in class, to propose solutions and recommendations to practical issues. 3. Mid-term and final examinations will be held at times scheduled for lectures and will be approximately 2.0 hours in length. 4. Mid-term and final exams will comprise of a combination of any or all of the following: true/false, multiple choice, short answer questions and case studies.

Provincial Context
The course meets the following Ministry of Advanced Education and Skills Development requirements:


Prior Learning Assessment and Recognition
PLAR Contact: Registrar’s Office

Students may apply to receive credit by demonstrating achievement of the course learning outcomes through previous life and work experiences. This course is eligible for challenge through the following method(s):

  • Other
    Notes:This course is delivered through OntarioLearn at and is hosted by (Sheridan College) SH-MGMT70012.

Section III: Topical Outline
Some details of this outline may change as a result of circumstances such as weather cancellations, College and student activities, and class timetabling.
Print Instruction Mode Professor Applicable Student Group(s)
In-Class N/A N/A
Online N/A Online

Sheridan Policies

All Sheridan policies can be viewed on the Sheridan policy website.

Academic Integrity: The principle of academic integrity requires that all work submitted for evaluation and course credit be the original, unassisted work of the student. Cheating or plagiarism including borrowing, copying, purchasing or collaborating on work, except for group projects arranged and approved by the professor, or otherwise submitting work that is not the student's own, violates this principle and will not be tolerated. Students who have any questions regarding whether or not specific circumstances involve a breach of academic integrity are advised to review the Academic Integrity Policy and procedure and/or discuss them with the professor.

Copyright: A majority of the course lectures and materials provided in class and posted in SLATE are protected by copyright. Use of these materials must comply with the Acceptable Use Policy, Use of Copyright Protected Work Policy and Student Code of Conduct. Students may use, copy and share these materials for learning and/or research purposes provided that the use complies with fair dealing or an exception in the Copyright Act. Permission from the rights holder would be necessary otherwise. Please note that it is prohibited to reproduce and/or post a work that is not your own on third-party commercial websites including but not limited to Course Hero or OneNote. It is also prohibited to reproduce and/or post a work that is not your own or your own work with the intent to assist others in cheating on third-party commercial websites including but not limited to Course Hero or OneNote.

Intellectual Property: Sheridan's Intellectual Property Policy generally applies such that students own their own work. Please be advised that students working with external research and/or industry collaborators may be asked to sign agreements that waive or modify their IP rights. Please refer to Sheridan's IP Policy and Procedure.

Respectful Behaviour: Sheridan is committed to provide a learning environment that supports academic achievement by respecting the dignity, self-esteem and fair treatment of every person engaged in the learning process. Behaviour which is inconsistent with this principle will not be tolerated. Details of Sheridan's policy on Harassment and Discrimination, Academic Integrity and other academic policies are available on the Sheridan policy website.

Accessible Learning: Accessible Learning coordinates academic accommodations for students with disabilities. For more information or to register, please see the Accessible Learning website (Statement added September 2016)

Couse Outline Changes: The information contained in this Course Outline including but not limited to faculty and program information and course description is subject to change without notice. Any changes to course curriculum and/or assessment shall adhere to approved Sheridan protocol. Nothing in this Course Outline should be viewed as a representation, offer and/or warranty. Students are responsible for reading the Important Notice and Disclaimer which applies to Programs and Courses.

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