Sheridan Course Outlines

Land Acknowledgement

Sheridan College resides on land that has been, and still is, the traditional territory of several Indigenous nations, including the Anishinaabe, the Haudenosaunee Confederacy, the Wendat, and the Mississaugas of the Credit First Nation. We recognize this territory is covered by the Dish with One Spoon treaty and the Two Row Wampum treaty, which emphasize the importance of joint stewardship, peace, and respectful relationships.

As an institution of higher learning Sheridan embraces the critical role that education must play in facilitating real transformational change. We continue our collective efforts to recognize Canada's colonial history and to take steps to meaningful Truth and Reconciliation.

Section I: Administrative Information

Total hours: 39.0
Credit Value: 0.0
Credit Value Notes: N/A
Effective: Spring/Summer 2022
Prerequisites: N/A
Corequisites: N/A
Equivalents: N/A
Pre/Co/Equiv Notes: N/A

Program(s): Supply Chain Management Assoc
Program Coordinator(s): N/A
Course Leader or Contact: N/A
Version: 20220509_00
Status: Approved (APPR)

Section I Notes: This course is part of the Supply Management Association of Canada (SCMAO) Program. Access to course materials and assignments will be available on Sheridan's Learning and Teaching Environment (SLATE). Students will need reliable access to a computer and the internet.

Section II: Course Details

Detailed Description
Become familiar with operations in manufacturing, distribution and services organizations. Learn the basics of location selection and layout. Among topics covered are capacity planning and scheduling as well as the key concepts of JIT/Lean, OPT/TOC and MRP. Discuss the challenges of balancing capacity with demand and be introduced to forecasting techniques, demand planning and inventory ordering. Quality systems and continuous improvement methodologies, including Deming, Juran, ISO 9000 and Six Sigma, will also be addressed.

Program Context

Supply Chain Management Assoc	Program Coordinator(s): N/A
This course is part of the Supply Management Association of Canada (SCMAO) Program

Course Critical Performance and Learning Outcomes

	Critical Performance:
	N/A

Learning Outcomes:

To achieve the critical performance, students will have demonstrated the ability to:

Explain operations management responsibilities in the organization and within their respective value/supply chains.
Describe quality and outline the various quality management programs.
Understand how operations management strategies are linked with goods and service processes within facilities to achieve a competitive advantage.
Describe the importance of a forecast and its process. Understand how the forecast results are managed within the organization by varying inventory levels and by amending AP, MPS, MRP, and scheduling for both goods and services.
Understand resource management and operations scheduling in the context of the participants organization.

Evaluation Plan
Students demonstrate their learning in the following ways:

Evaluation Plan: IN-CLASS

	Assignment 1 (Lesson 3)	15.0%
	Test 1 (Lesson 6)	15.0%
	Assignment 2 (Lesson 9)	15.0%
	Test 2 (Lesson 12)	15.0%
	In-class/ Discussion Board participation	10.0%
	Final Exam (Lesson 13)	30.0%
	Total	100.0%

Evaluation Notes and Academic Missed Work Procedure:

The instructor reserves the right to deduct marks for late assignments, as late assignments may impact the format and content of subsequent lessons and activities.

Provincial Context
The course meets the following Ministry of Colleges and Universities requirements:

Prior Learning Assessment and Recognition
PLAR Contact (if course is PLAR-eligible) - Office of the Registrar

Not Eligible for PLAR

Section III: Topical Outline

Some details of this outline may change as a result of circumstances such as weather cancellations, College and student activities, and class timetabling.
Instruction Mode: In-Class
Professor: N/A
Resource(s):

	Type	Description
Required	Textbook	Operations and Supply Chain Management, David A. Collier/James Evans, Cengage, 2nd, ISBN 9780357131695, 2021

Applicable student group(s): N/A
Course Details:

Lesson 1: Operations Management in the Organization

Organizational charts
Basic operations management concepts
Development and challenges of operations management

Lesson 2: Operations Management Across Organizations

Value chains
Supply chains
Challenges in global value and supply chains

Lesson 3: Quality Management

Understanding quality
The GAP model
Modern quality program

Assignment 1 (15%)

Lesson 4: Operations Management Strategy

Competitive advantage and customers' viewpoint
Competitive priorities
Corporate to operations strategies

Lesson 5: Goods and Services Processing

Designing goods and services
Product and process processes
Service system design

Lesson 6: Assessment Day / Process Choices and Matrixes

Return of Assignment 1
Process choices and matrixes

Test 1 (15%)

Lesson 7: Facility and Capacity Designs

Facility design and designing products layout
Capacity and capacity measurements
Long-term and short-term capacity strategies
Theory of constraints

Lesson 8: Forecasting

Basic concepts in forecasting
Basic statistical forecasting
Judgmental forecasting
A forecasting model

Lesson 9: Managing Inventories

Understanding inventory and key concepts
Inventory characteristics
ABC inventory analysis
Reordering systems

Lesson 10: Resource Management

Resource planning framework
Aggregate planning
Disaggregation in manufacturing
Assignment 2 Issued

Lesson 11: Resource Management (Capacity Req.) and Operations Scheduling

Capacity requirements planning
Scheduling applications and approaches
Sequencing and sequencing rules
Assignment 2 Due

Assignment 2 (15%)

Lesson 12: Assessment Day / Examination Preparation

Return of Assignment 2
Review for Final Exam

Test 2 (15%)

Lesson 13: Assessment Day – Final Exam

Final Exam 30%

Sheridan Policies

It is recommended that students read the following policies in relation to course outlines:

Academic Integrity
Copyright
Intellectual Property
Respectful Behaviour
Accessible Learning

All Sheridan policies can be viewed on the Sheridan policy website.

Appropriate use of generative Artificial Intelligence tools: In alignment with Sheridan's Academic Integrity Policy, students should consult with their professors and/or refer to evaluation instructions regarding the appropriate use, or prohibition, of generative Artificial Intelligence (AI) tools for coursework. Turnitin AI detection software may be used by faculty members to screen assignment submissions or exams for unauthorized use of artificial intelligence.

Course Outline Changes: The information contained in this Course Outline including but not limited to faculty and program information and course description is subject to change without notice. Nothing in this Course Outline should be viewed as a representation, offer and/or warranty. Students are responsible for reading the Important Notice and Disclaimer which applies to Programs and Courses.

[ Printable Version ]