Sheridan Course Outlines

Land Acknowledgement

Sheridan College resides on land that has been, and still is, the traditional territory of several Indigenous nations, including the Anishinaabe, the Haudenosaunee Confederacy, the Wendat, and the Mississaugas of the Credit First Nation. We recognize this territory is covered by the Dish with One Spoon treaty and the Two Row Wampum treaty, which emphasize the importance of joint stewardship, peace, and respectful relationships.

As an institution of higher learning Sheridan embraces the critical role that education must play in facilitating real transformational change. We continue our collective efforts to recognize Canada's colonial history and to take steps to meaningful Truth and Reconciliation.

Section I: Administrative Information

Total hours: 6.0
Credit Value: 0.0
Credit Value Notes: N/A
Effective: Spring/Summer 2019
Prerequisites: N/A
Corequisites: N/A
Equivalents: N/A
Pre/Co/Equiv Notes: N/A

Program(s): Professional Development for M
Program Coordinator(s): N/A
Course Leader or Contact: N/A
Version: 20190506_00
Status: Approved (APPR)

Section I Notes: This one-day on campus workshop is intended for professionals that are pursuing or have already acquired a credential in human service areas, and are looking to gain additional skills.

Section II: Course Details

Detailed Description
This one-day Nonviolent Crisis Intervention® training gives professionals the skills to safely respond to various levels of risk behavior while balancing the responsibilities of care in your workplace. Through lectures and hands-on practice, students explore the significance of nonverbal, paraverbal, and verbal communication and how to assess risk behavior and make appropriate decisions about how to safely manage those risks. Students learn strategies for de-escalation and prevention with an emphasis on early intervention and nonphysical methods for preventing or managing disruptive behavior. Please note: This training is for professionals in health or social service areas, including but not limited to social service workers, personal support workers, practical nurses, public safety professionals, first responders, educational support and community outreach workers.

Program Context

Professional Development for M	Program Coordinator(s): N/A
This course is part of the Professional Development for Medical and Health Services

Course Critical Performance and Learning Outcomes

	Critical Performance:
	By the end of this workshop, students will have the ability to identify non-physical methods and strategies for preventing and managing disruptive behaviour.

	Learning Outcomes: To achieve the critical performance, students will have demonstrated the ability to:
	Identify behaviours that could lead to crisis. Effectively respond to behaviours in order to prevent escalation of a situation Use verbal techniques to defuse hostile behavior and resolve a crisis before it can become violent. Cope with your own personal fear and anxiety. Assess risk levels and consider the issues that impact decision making.

Evaluation Plan
Students demonstrate their learning in the following ways:

Evaluation Plan: IN-CLASS

	Pass/No Pass	100.0%
	Total	100.0%

Evaluation Notes and Academic Missed Work Procedure:

TEST AND ASSIGNMENT PROTOCOL

The following protocol applies to every course offered by Continuing and Professional Studies.

1. Students are responsible for staying abreast of test dates and times, as well as due dates and any special instructions for submitting assignments and projects as supplied to the class by the instructor.

2. Students must write all tests at the specified date and time. Missed tests, in-class/online activities, assignments and presentations are awarded a mark of zero. The penalty for late submission of written assignments is a loss of 10% per day for up to five business days (excluding Sundays and statutory holidays), after which, a grade of zero is assigned. Business days include any day that the college is open for business, whether the student has scheduled classes that day or not.  An extension or make-up opportunity may be approved by the instructor at his or her discretion.

Provincial Context
The course meets the following Ministry of Colleges and Universities requirements:

Prior Learning Assessment and Recognition
PLAR Contact (if course is PLAR-eligible) - Office of the Registrar

Not Eligible for PLAR

Section III: Topical Outline

Some details of this outline may change as a result of circumstances such as weather cancellations, College and student activities, and class timetabling.
Instruction Mode: In-Class
Professor: Multiple Professors
Resource(s): N/A
Applicable student group(s): Continuing Education Students.
Course Details:

Prevention and deceleration strategies to recognize the various levels of behaviour escalation.
Corresponding responses to help a person de-escalate.
The significance of nonverbal, paraverbal, and verbal communication.
How to assess risk behaviour and make appropriate decisions about how to safely manage those risks.
Principle-based disengagement skills for responding to various levels of risk behaviour.

Sheridan Policies

It is recommended that students read the following policies in relation to course outlines:

Academic Integrity
Copyright
Intellectual Property
Respectful Behaviour
Accessible Learning

All Sheridan policies can be viewed on the Sheridan policy website.

Appropriate use of generative Artificial Intelligence tools: In alignment with Sheridan's Academic Integrity Policy, students should consult with their professors and/or refer to evaluation instructions regarding the appropriate use, or prohibition, of generative Artificial Intelligence (AI) tools for coursework. Turnitin AI detection software may be used by faculty members to screen assignment submissions or exams for unauthorized use of artificial intelligence.

Course Outline Changes: The information contained in this Course Outline including but not limited to faculty and program information and course description is subject to change without notice. Nothing in this Course Outline should be viewed as a representation, offer and/or warranty. Students are responsible for reading the Important Notice and Disclaimer which applies to Programs and Courses.

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