Culture in the Workplace
  I: Administrative Information   II: Course Details   III: Topical Outline(s)  Printable Version
Section I: Administrative Information
  Total hours: 18.0
Credit Value: 0.0
Credit Value Notes: N/A
Effective: Spring/Summer 2021
Prerequisites: N/A
Corequisites: N/A
Equivalents: N/A
Pre/Co/Equiv Notes: N/A

Program(s): Build Your Way to Success
Program Coordinator(s): N/A
Course Leader or Contact: N/A
Version: 20210517_00
Status: Approved (APPR)

Section I Notes: This course is offered entirely online. The course consists of a combination of live online learning and self-paced, self-directed online study with an instructor available for questions and feedback throughout the module. The sessions engage students in a variety of interactive learning activities including discussions, case studies and presentations. The grade is pass/fail. Readings, videos, and instructor-created files are provided online on Sheridan's Learning and Teaching Environment (SLATE). Assignment details will be provided on SLATE. Students will need reliable access to the internet.

Section II: Course Details

Detailed Description
Students examine how culture impacts workplaces, with focus on the differences between their native and Canadian workplace culture. Through the examination of topics such as gender roles, networking, labour laws and policies, and the Human Rights Code, students explore the impact of effectively navigating Canadian workplace culture and its influence in job search success. Through interactive learning activities including discussions, case studies and presentations, readings and videos, students evaluate the wide-ranging impact of differences between Canadian and their native culture and how it affects workplace culture and professional success in Canada.

Program Context

Build Your Way to Success Program Coordinator(s): N/A
Program in partnership with FHASS.

Course Critical Performance and Learning Outcomes

  Critical Performance:
By the end of this course, students will have demonstrated the ability to navigate some more salient Canadian workplace culture attributes, as well as how to apply these skills for job-search success.
Learning Outcomes:

To achieve the critical performance, students will have demonstrated the ability to:

  1. Explain the primary differences in workplace culture between Canada and countries students have lived or worked in.
  2. Identify examples of acceptable behaviour and communication in a Canadian workplace environment.
  3. Analyze the differences in employers' expectations in Canada and countries that students have lived or worked in.
  4. Describe the basic facts of the Ontario Employment Standards Act and Human Rights Code.
  5. Evaluate the importance of networking in the Canadian workplace.

Evaluation Plan
Students demonstrate their learning in the following ways:

 Evaluation Plan: ONLINE
 Assignment #1 - Quiz25.0%
 Assignment #2 - Written Reflection25.0%
 Assignment #3 - Presentation on Culture in the Workplace50.0%

Evaluation Notes and Academic Missed Work Procedure:
TEST AND ASSIGNMENT PROTOCOL The following protocol applies to every course offered by Continuing and Professional Studies. 1. Students are responsible for staying abreast of test dates and times, as well as due dates and any special instructions for submitting assignments and projects as supplied to the class by the instructor. 2. Students must write all tests at the specified date and time. Missed tests, in-class/online activities, assignments and presentations are awarded a mark of zero. The penalty for late submission of written assignments is a loss of 10% per day for up to five business days (excluding Sundays and statutory holidays), after which, a grade of zero is assigned. Business days include any day that the college is open for business, whether the student has scheduled classes that day or not. An extension or make-up opportunity may be approved by the instructor at his or her discretion.

Provincial Context
The course meets the following Ministry of Colleges and Universities requirements:


Essential Employability Skills
Essential Employability Skills emphasized in the course:

  • Communication Skills - Respond to written, spoken, or visual messages in a manner that ensures effective communication.
  • Critical Thinking & Problem Solving Skills - Use a variety of thinking skills to anticipate and solve problems.
  • Information Management - Locate, select, organize and document information using appropriate technology and information systems.
  • Personal Skills - Manage the use of time and other resources to complete projects.
  • Personal Skills - Take responsibility for one's own actions, decisions, and consequences.
  • Information Management Skills - Analyze, evaluate, and apply relevant information from a variety of sources.

Prior Learning Assessment and Recognition
PLAR Contact (if course is PLAR-eligible) - Office of the Registrar

  • Not Eligible for PLAR

Section III: Topical Outline
Some details of this outline may change as a result of circumstances such as weather cancellations, College and student activities, and class timetabling.
Instruction Mode: Online
Professor: N/A
RequiredTextbookRecruiting, retaining, and promoting culturally different employees (available Sheridan library), Laroche, Lionel; Rutherford, Don, Routledge, 1st, ISBN 978-0750682404, 2011

Applicable student group(s): Continuing Education Students
Course Details:

Week 1

Welcome and Course Introduction

  • Welcome messaging and introduction to Module 1 goals.
  • Student and Instructor expectations (how to achieve success in this course)
  • How does the Canadian workplace differ from my country of origin? 
  • Gender roles - are there specific jobs for each gender?
  • Role of education in securing a job - should you diversify your credentials? 
  • Importance of past work experience and Canadian work experience

Workplace Culture

  • Introduction to Canadian workplace culture
  • What is workplace culture? 
  • Acceptable behaviour and communication(s)
  • What are employers’ expectations? 


Week 2

Labour Laws and Human Rights Code in Ontario

  • Introduction to Ontario Employment Standards Act and Human Rights Code
  • Optional - Bill 132 and Bill 168     

Success at Work

  • Time Management 
  • Communicating with your colleagues and your boss
  • Office Politics 


Week 3


  • Professional image
  • Meeting people
  • Establishing and building good relationships 

Review and Reflection 

  • Check Your Knowledge - Assessments
    • Quiz and Written Reflection
  • Presentation Preparation:
  • Based on information you have gathered and learned in these readings and activities, create a presentation on how culture impacts the workplace

Course Summary and Reflections 

  • Student presentations
  • Question and Answer period 
  • Final reflections and feedback 


Sheridan Policies

All Sheridan policies can be viewed on the Sheridan policy website.

Academic Integrity: The principle of academic integrity requires that all work submitted for evaluation and course credit be the original, unassisted work of the student. Cheating or plagiarism including borrowing, copying, purchasing or collaborating on work, except for group projects arranged and approved by the professor, or otherwise submitting work that is not the student's own, violates this principle and will not be tolerated. Students who have any questions regarding whether or not specific circumstances involve a breach of academic integrity are advised to review the Academic Integrity Policy and procedure and/or discuss them with the professor.

Copyright: A majority of the course lectures and materials provided in class and posted in SLATE are protected by copyright. Use of these materials must comply with the Acceptable Use Policy, Use of Copyright Protected Work Policy and Student Code of Conduct. Students may use, copy and share these materials for learning and/or research purposes provided that the use complies with fair dealing or an exception in the Copyright Act. Permission from the rights holder would be necessary otherwise. Please note that it is prohibited to reproduce and/or post a work that is not your own on third-party commercial websites including but not limited to Course Hero or OneNote. It is also prohibited to reproduce and/or post a work that is not your own or your own work with the intent to assist others in cheating on third-party commercial websites including but not limited to Course Hero or OneNote.

Intellectual Property: Sheridan's Intellectual Property Policy generally applies such that students own their own work. Please be advised that students working with external research and/or industry collaborators may be asked to sign agreements that waive or modify their IP rights. Please refer to Sheridan's IP Policy and Procedure.

Respectful Behaviour: Sheridan is committed to provide a learning environment that supports academic achievement by respecting the dignity, self-esteem and fair treatment of every person engaged in the learning process. Behaviour which is inconsistent with this principle will not be tolerated. Details of Sheridan's policy on Harassment and Discrimination, Academic Integrity and other academic policies are available on the Sheridan policy website.

Accessible Learning: Accessible Learning coordinates academic accommodations for students with disabilities. For more information or to register, please see the Accessible Learning website (Statement added September 2016)

Course Outline Changes: The information contained in this Course Outline including but not limited to faculty and program information and course description is subject to change without notice. Any changes to course curriculum and/or assessment shall adhere to approved Sheridan protocol. Nothing in this Course Outline should be viewed as a representation, offer and/or warranty. Students are responsible for reading the Important Notice and Disclaimer which applies to Programs and Courses.

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