Sheridan Course Outlines

Land Acknowledgement

Sheridan College resides on land that has been, and still is, the traditional territory of several Indigenous nations, including the Anishinaabe, the Haudenosaunee Confederacy, the Wendat, and the Mississaugas of the Credit First Nation. We recognize this territory is covered by the Dish with One Spoon treaty and the Two Row Wampum treaty, which emphasize the importance of joint stewardship, peace, and respectful relationships.

As an institution of higher learning Sheridan embraces the critical role that education must play in facilitating real transformational change. We continue our collective efforts to recognize Canada's colonial history and to take steps to meaningful Truth and Reconciliation.

Section I: Administrative Information

Total hours: 42.0
Credit Value: 3.0
Credit Value Notes: N/A
Effective: Spring/Summer 2025
Prerequisites: N/A
Corequisites: N/A
Equivalents: N/A
Pre/Co/Equiv Notes: N/A

Program(s): Business, Business - Other Related, Business Communication Skills, Canadian Institute of Entrepre, Credit Union Institute of Cana, English - Communication, Leadership Development Series
Program Coordinator(s): N/A
Course Leader or Contact: N/A
Version: 20250505_00
Status: Approved (APPR)

Section I Notes: Access to course materials and assignments will be available on Sheridan's Learning and Teaching Environment (SLATE). Students will need reliable access to a computer and the internet.

Section II: Course Details

Detailed Description
Solve communication situations by analyzing your intended audience, determining purpose and then applying appropriate business communication formats, including letters, memos and presentations. Practice individual and team communication skills and gain knowledge necessary for communication success.

Program Context

Business	Program Coordinator(s): N/A
TBD
Business - Other Related	Program Coordinator(s): N/A
This course is offered through the Faculty of Continuing and Professional Studies.
Business Communication Skills	Program Coordinator(s): N/A
This is a compulsory component of the Business Writing program.
Canadian Institute of Entrepre	Program Coordinator(s): N/A
n/a
Credit Union Institute of Cana	Program Coordinator(s): N/A
NA
English - Communication	Program Coordinator(s): N/A
n/a
Leadership Development Series	Program Coordinator(s): N/A
n/a

Course Critical Performance and Learning Outcomes

	Critical Performance:
	By the end of this course, students will have demonstrated the ability to communicate business related information persuasively and in written and graphic formats.

Learning Outcomes:

To achieve the critical performance, students will have demonstrated the ability to:

Explain how key changes in today's workplace affect communication.
Demonstrate appropriate and effective writing and speaking strategies to solve business communication problems.
Apply the basic principles of the business writing process to a variety of communication formats and audiences.
Write letters requesting action, making claims, replying directly, communicating bad news and persuading readers to act.
Modify communication strategies to accommodate other cultures.
Apply the business communication writing process to letters, memos and on-line writing.
Demonstrate effective business research methods using electronic databases and appropriate citation methods.
Participate collaboratively within teams to create written and verbal material for presentations.
Utilize appropriate software to produce professional business messages for a variety of purposes.
Apply ethical decision making when communicating both face-to-face and in writing.

Evaluation Plan
Students demonstrate their learning in the following ways:

Evaluation Plan: ONLINE

	Assignment 1: Request or reply	5.0%
	Assignment 2: Memo	10.0%
	Assignment 3: Negative letter	10.0%
	Blog project: Write a Blog on a business related topic (individual work)	20.0%
	List of sources for project	5.0%
	Persuasive letter or press release	10.0%
	Persuasive e-presentation or podcast	10.0%
	On-line review quizzes related to textbook readings 4 @ 5% (individual self assessment, open book)	20.0%
	Discussion board (minimum of 5 postings to group discussions)	10.0%
	Total	100.0%

Evaluation Notes and Academic Missed Work Procedure:

Please note: Failure to collaborate in team work* may result in a zero grade for students who do not participate.

Evaluation Plan: IN-CLASS

	Assignment 1 Request or Reply Letter	10.0%
	Assignment 2 e-mail or memo	10.0%
	Assignment 3 Negative letter	10.0%
	Individual Project: Project choices assigned by professor: a blog on assigned topic, OR presentation	20.0%
	Business Research Project	15.0%
	Persuasive presentation IN CLASS	15.0%
	In class activities / assessments 4@5%	20.0%
	Total	100.0%

Evaluation Notes and Academic Missed Work Procedure:

Please note: Failure to collaborate in team work* may result in a zero grade for students who do not participate.

Provincial Context
The course meets the following Ministry of Colleges and Universities requirements:

Essential Employability Skills
Essential Employability Skills emphasized in the course:

Communication Skills - Respond to written, spoken, or visual messages in a manner that ensures effective communication.
Communication Skills - Communicate clearly, concisely and correctly in the written, spoken, visual form that fulfills the purpose and meets the needs of the audience.

Prior Learning Assessment and Recognition
PLAR Contact (if course is PLAR-eligible) - Office of the Registrar
Students may apply to receive credit by demonstrating achievement of the course learning outcomes through previous relevant work/life experience, service, self-study and training on the job. This course is eligible for challenge through the following method(s):

Challenge Exam
Notes:

Section III: Topical Outline

Some details of this outline may change as a result of circumstances such as weather cancellations, College and student activities, and class timetabling.

Print	Instruction Mode	Professor	Applicable Student Group(s)
	In-Class	Multiple Professors	Faculty of Continuing and Professional Studies In-Class students
	Online	Multiple Professors	Faculty of Continuing and Professional Studies for ON-LINE students

Sheridan Policies

It is recommended that students read the following policies in relation to course outlines:

Academic Integrity
Copyright
Intellectual Property
Respectful Behaviour
Accessible Learning

All Sheridan policies can be viewed on the Sheridan policy website.

Appropriate use of generative Artificial Intelligence tools: In alignment with Sheridan's Academic Integrity Policy, students should consult with their professors and/or refer to evaluation instructions regarding the appropriate use, or prohibition, of generative Artificial Intelligence (AI) tools for coursework. Turnitin AI detection software may be used by faculty members to screen assignment submissions or exams for unauthorized use of artificial intelligence.

Course Outline Changes: The information contained in this Course Outline including but not limited to faculty and program information and course description is subject to change without notice. Nothing in this Course Outline should be viewed as a representation, offer and/or warranty. Students are responsible for reading the Important Notice and Disclaimer which applies to Programs and Courses.

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