Sheridan Course Outlines

Land Acknowledgement

Sheridan College resides on land that has been, and still is, the traditional territory of several Indigenous nations, including the Anishinaabe, the Haudenosaunee Confederacy, the Wendat, and the Mississaugas of the Credit First Nation. We recognize this territory is covered by the Dish with One Spoon treaty and the Two Row Wampum treaty, which emphasize the importance of joint stewardship, peace, and respectful relationships.

As an institution of higher learning Sheridan embraces the critical role that education must play in facilitating real transformational change. We continue our collective efforts to recognize Canada's colonial history and to take steps to meaningful Truth and Reconciliation.

Section I: Administrative Information

Total hours: 42.0
Credit Value: 3.0
Credit Value Notes: N/A
Effective: Spring/Summer 2019
Prerequisites: N/A
Corequisites: N/A
Equivalents: N/A
Pre/Co/Equiv Notes: N/A

Program(s): Supv. & Admin in ELC Program
Program Coordinator(s): N/A
Course Leader or Contact: N/A
Version: 20190506_00
Status: Approved (APPR)

Section I Notes: This is a Sheridan College course that is offered through Sheridan CAPS. Students who register for the course through Sheridan will receive credit from Sheridan College only. Access to the course materials will be through OntarioLearn.com. This is a web-based course. To take this course, students will need reliable access to the Internet. They should have a basic level of comfort using computers as well as self-discipline to work online. This course is taught entirely online. Students can expect to spend an additional 3hrs/wk for online postings, discussions, and homework.

Section II: Course Details

Detailed Description
Learn to construct, practice and analyze a variety of communication strategies. Develop a communication portfolio, related to the responsibilities of a supervisor/administrator in Early Childhood Environments.

Program Context

Supv. & Admin in ELC Program	Program Coordinator(s): N/A
Within the context of the program, this course is one of the required courses in the Supervision and Administration in Early Learning and Care Programs Ontario College Graduate Certificate program within the Faculty of Continuing and Professional Studies.

Course Critical Performance and Learning Outcomes

	Critical Performance:
	By the end of this course, students will have demonstrated the ability to apply effective written and professional communication strategies, practiced by supervisors and administrators in an Early Learning and Care Programs.

Learning Outcomes:

To achieve the critical performance, students will have demonstrated the ability to:

Analyze the nature and importance of business writing in a professional manner.
Evaluate a variety of written to use, business reports, letters, program brochures, media releases, newsletters, parent and staff communiqués, policies/procedures, and business proposals as examples, for a professional portfolio.
Use a weekly communication dialogue blog to develop professional communication techniques for the Early Childhood classroom and workplace.
Analyze the Occupational Standards for Child Care Administrators considered important for managing quality communication in Early Learning and Care Programs.
Compare various examples of verbal and written communication to situations that can occur in the workplace.
Apply a process of self-reflection to evaluate communication effectiveness with children and staff in the workplace to affect change.

Evaluation Plan
Students demonstrate their learning in the following ways:

Evaluation Plan: ONLINE

	Written Communication Critique	20.0%
	Portfolio: Business Letters, communiqués, program brochure,	30.0%
	Business Proposal and presentation	30.0%
	Communication Dialogue Discussions (5 postings x 2% each + 5 responses x 2% each =20%)	20.0%
	Total	100.0%

Provincial Context
The course meets the following Ministry of Colleges and Universities requirements:

Essential Employability Skills
Essential Employability Skills emphasized in the course:

Information Management Skills - Analyze, evaluate, and apply relevant information from a variety of sources.
Communication Skills - Respond to written, spoken, or visual messages in a manner that ensures effective communication.
Communication Skills - Communicate clearly, concisely and correctly in the written, spoken, visual form that fulfills the purpose and meets the needs of the audience.

Prior Learning Assessment and Recognition
PLAR Contact (if course is PLAR-eligible) - Office of the Registrar
Students may apply to receive credit by demonstrating achievement of the course learning outcomes through previous relevant work/life experience, service, self-study and training on the job. This course is eligible for challenge through the following method(s):

Portfolio
Notes: Both methods of assessments required.
Interview
Notes: Both methods of assessments required.
Other
Notes: This course is delivered through OntarioLearn at ontariolearn.com and is hosted by (Sheridan College) SH-COMM70006.

Section III: Topical Outline

Some details of this outline may change as a result of circumstances such as weather cancellations, College and student activities, and class timetabling.
Instruction Mode: Online
Professor: Multiple Professors
Resource(s):

	Type	Description
Required	Textbook	Management of Child Development Centres, Patricia F. Hearron and Verna Hildebrand, Pearson Publisher, 8th Edition, ISBN 978-0133571189
Optional	Other	Required: Occupational Standards for Child Care Administrators, Child Care Human Resources Sector Council, Ottawa. Available from http://www.cccf-fcsge.ca/store/occupational-standards-for- administrators/ Resources: 1. Everyday Encounters. An Introduction to Interpersonal Communication, 3rd Edition, Julia Wood and Ann Schweitzer, Nelson Publishers 2. Interpersonal Communication for Canadians, Jennifer MacLennan, Oxford Publishers

Applicable student group(s): Continuing Education Students who have met the program admission requirements of an ECE diploma or recognized equivalent.
Course Details:

______________________________________________________________________
Topical Outline by Modules

Orientation Module

Topics:
      - Review of Course Outline, expectations and evaluation
      - Class protocol re: confidentiality
      - Understanding online DE learning and mentoring
      - Practice with online tasks and postings

Learning Activities:
        Practice postings, discussions and online tasks

______________________________________________________________________
Module 1: Defining Communication in Organizations

Learning Outcomes: #1, #3, #4, #5

Topics: -
        a) Transparency of communication
        b) Strategies for writing and speaking in an effective manner
        c) Determining effective communication strategies
        d) The use of technology
        e) Challenges to effective communication
        f) Communicating with challenging people

Assessment: - Communication Dialogue Discussions 2%

______________________________________________________________________
Module 2: Written Communication Strategies

Learning Outcomes: #1, #2, #3, #4, #6

Topics: -
        a) Business writing: letters, memos, communiqués
        b) Reports
        c) Program brochures, media releases, newsletters
        d) Policies and procedures
        e) Business Proposal writing

Assessments: - Communication Dialogue Discussions (6 x 2%)
             - Communication Critique assignment due 20%

______________________________________________________________________
Module 3: Verbal Communication Strategies

Learning Outcomes: #2, #3, #4, #5, #6

Topics: -
         a) Public speaking
         b) Verbal presentations with staff, volunteers or parents
         c) communicating in staff or parent meetings
         d) business proposal presentations

Assessment: Portfolio submitted on line 30%
            Communication Dialogue Discussions 3 x 2%

______________________________________________________________________
Module 4: Course Wrap-Up and presentations
Learning Outcomes: #1, #2, #3, #4, #5, #6

Assessment:   - There is No Final Exam for this course
              - Business Proposals and Presentations 30%

______________________________________________________________________

Sheridan Policies

It is recommended that students read the following policies in relation to course outlines:

Academic Integrity
Copyright
Intellectual Property
Respectful Behaviour
Accessible Learning

All Sheridan policies can be viewed on the Sheridan policy website.

Appropriate use of generative Artificial Intelligence tools: In alignment with Sheridan's Academic Integrity Policy, students should consult with their professors and/or refer to evaluation instructions regarding the appropriate use, or prohibition, of generative Artificial Intelligence (AI) tools for coursework. Turnitin AI detection software may be used by faculty members to screen assignment submissions or exams for unauthorized use of artificial intelligence.

Course Outline Changes: The information contained in this Course Outline including but not limited to faculty and program information and course description is subject to change without notice. Nothing in this Course Outline should be viewed as a representation, offer and/or warranty. Students are responsible for reading the Important Notice and Disclaimer which applies to Programs and Courses.

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