Sheridan Course Outlines

Section I: Administrative Information

Total hours: 42.0
Credit Value: 3.0
Credit Value Notes: N/A
Effective: Fall 2018
Prerequisites: N/A
Corequisites: N/A
Equivalents: N/A
Pre/Co/Equiv Notes: Basic Windows skills are required; knowledge of keyboarding is a definite asset.

Program(s): Office Administration
Program Coordinator(s): N/A
Course Leader or Contact: N/A
Version: 20180904_01
Status: Approved (APPR)

Section I Notes: This course is offered in a classroom version and an online version. The online version is a web-based course offered entirely online through Sheridan College. Students taking this course will need reliable access to the internet, and should have a basic level of comfort using computers as well as the self-discipline to study online. Students can expect to spend an additional three hours per week for online study, and have current Microsoft Office software for assignment completion.

Section II: Course Details

Detailed Description
Develop proficiency in the proper use of language, spelling, punctuation, grammar usage. Emphasis in this course is placed on developing technical skills in applying grammar, spelling and punctuation rules. Students learn to prepare effective business letters, memos, e-mails, reports and presentations. Written and oral communication skills are studied and practised in the context of business applications. In the online course, students will engage in online discussions, participate in online activities and assessments, and submit assignments online.

Program Context

Office Administration	Program Coordinator(s): N/A
This is a required course in the Office Administration Sheridan Certificate Program, offered through the Faculty of Continuing and Professional Studies.

Course Critical Performance and Learning Outcomes

	Critical Performance:
	By the end of this course, students will have demonstrated the ability to apply technical grammar skills to compose business letters, memos, reports, and presentations.

Learning Outcomes:

To achieve the critical performance, students will have demonstrated the ability to:

Identify the important attributes needed for the purpose of choosing the correct media to communicate messages in the workplace.
Apply correct grammar, spelling, and sentence structure when composing correspondence in different business contexts.
Plan, write and revise business correspondence, on paper or electronically, to communicate professional messages in the business world.
Distinguish the differences between positive and negative messages in business writing.
Practise writing persuasive, positive and negative messages.
Compose informal and formal business reports and proposals that convey a professional business tone, using appropriate formatting and style.
Practice the delivery of a prepared business presentation to demonstrate effective use of presentation skills and techniques.
Review all correspondence for spelling and grammatical correctness.

Evaluation Plan
Students demonstrate their learning in the following ways:

Evaluation Plan: ONLINE

	Writing Assignments (11 x 4 %)	44.0%
	Discussions (6 x 3%)	18.0%
	Online Presentation Assignment (1 x 8%)	8.0%
	Online Final Exam (1 x 30%)	30.0%
	Total	100.0%

Evaluation Plan: IN-CLASS

	Writing Assignments (11 x 4 %)	44.0%
	Discussions (6 x 3%)	18.0%
	Online Presentation Assignment (1 x 8%)	8.0%
	Online Final Exam (1 x 30%)	30.0%
	Total	100.0%

Provincial Context
The course meets the following Ministry of Colleges and Universities requirements:

Essential Employability Skills
Essential Employability Skills emphasized in the course:

Communication Skills - Communicate clearly, concisely and correctly in the written, spoken, visual form that fulfills the purpose and meets the needs of the audience.
Communication Skills - Respond to written, spoken, or visual messages in a manner that ensures effective communication.

Prior Learning Assessment and Recognition
PLAR Contact (if course is PLAR-eligible) - Office of the Registrar
Students may apply to receive credit by demonstrating achievement of the course learning outcomes through previous relevant work/life experience, service, self-study and training on the job. This course is eligible for challenge through the following method(s):

Challenge Exam
Notes:

Section III: Topical Outline

Some details of this outline may change as a result of circumstances such as weather cancellations, College and student activities, and class timetabling.

Print	Instruction Mode	Professor	Applicable Student Group(s)
	In-Class	Multiple Professors	Online and In-class Students in the Office Administration program, and for students wanting to learn the fundamentals of business writing and presentations, and how to apply these skills in business situations.
	Online	Multiple Professors	Online and In-class Students in the Office Administration program, and for students wanting to learn the fundamentals of business writing and presentations, and how to apply these skills in business situations.

Sheridan Policies

All Sheridan policies can be viewed on the Sheridan policy website.

Academic Integrity: The principle of academic integrity requires that all work submitted for evaluation and course credit be the original, unassisted work of the student. Cheating or plagiarism including borrowing, copying, purchasing or collaborating on work, except for group projects arranged and approved by the professor, or otherwise submitting work that is not the student's own, violates this principle and will not be tolerated. Students who have any questions regarding whether or not specific circumstances involve a breach of academic integrity are advised to review the Academic Integrity Policy and procedure and/or discuss them with the professor.

Copyright: A majority of the course lectures and materials provided in class and posted in SLATE are protected by copyright. Use of these materials must comply with the Acceptable Use Policy, Use of Copyright Protected Work Policy and Student Code of Conduct. Students may use, copy and share these materials for learning and/or research purposes provided that the use complies with fair dealing or an exception in the Copyright Act. Permission from the rights holder would be necessary otherwise. Please note that it is prohibited to reproduce and/or post a work that is not your own on third-party commercial websites including but not limited to Course Hero or OneNote. It is also prohibited to reproduce and/or post a work that is not your own or your own work with the intent to assist others in cheating on third-party commercial websites including but not limited to Course Hero or OneNote.

Intellectual Property: Sheridan's Intellectual Property Policy generally applies such that students own their own work. Please be advised that students working with external research and/or industry collaborators may be asked to sign agreements that waive or modify their IP rights. Please refer to Sheridan's IP Policy and Procedure.

Respectful Behaviour: Sheridan is committed to provide a learning environment that supports academic achievement by respecting the dignity, self-esteem and fair treatment of every person engaged in the learning process. Behaviour which is inconsistent with this principle will not be tolerated. Details of Sheridan's policy on Harassment and Discrimination, Academic Integrity and other academic policies are available on the Sheridan policy website.

Accessible Learning: Accessible Learning coordinates academic accommodations for students with disabilities. For more information or to register, please see the Accessible Learning website (Statement added September 2016)

Course Outline Changes: The information contained in this Course Outline including but not limited to faculty and program information and course description is subject to change without notice. Any changes to course curriculum and/or assessment shall adhere to approved Sheridan protocol. Nothing in this Course Outline should be viewed as a representation, offer and/or warranty. Students are responsible for reading the Important Notice and Disclaimer which applies to Programs and Courses.

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