Sheridan Course Outlines

Land Acknowledgement

Sheridan College resides on land that has been, and still is, the traditional territory of several Indigenous nations, including the Anishinaabe, the Haudenosaunee Confederacy, the Wendat, and the Mississaugas of the Credit First Nation. We recognize this territory is covered by the Dish with One Spoon treaty and the Two Row Wampum treaty, which emphasize the importance of joint stewardship, peace, and respectful relationships.

As an institution of higher learning Sheridan embraces the critical role that education must play in facilitating real transformational change. We continue our collective efforts to recognize Canada's colonial history and to take steps to meaningful Truth and Reconciliation.

Section I: Administrative Information

Total hours: 42.0
Credit Value: 3.0
Credit Value Notes: N/A
Effective: Fall 2018
Prerequisites: N/A
Corequisites: N/A
Equivalents: N/A
Pre/Co/Equiv Notes: Basic Windows skills are required; knowledge of keyboarding is a definite asset.

Program(s): Office Administration
Program Coordinator(s): N/A
Course Leader or Contact: N/A
Version: 20180904_01
Status: Approved (APPR)

Section I Notes: This course is offered in a classroom version and an online version. The online version is a web-based course offered entirely online through Sheridan College. Students taking this course will need reliable access to the internet, and should have a basic level of comfort using computers as well as the self-discipline to study online. Students can expect to spend an additional three hours per week for online study, and have current Microsoft Office software for assignment completion.

Section II: Course Details

Detailed Description
Develop proficiency in the proper use of language, spelling, punctuation, grammar usage. Emphasis in this course is placed on developing technical skills in applying grammar, spelling and punctuation rules. Students learn to prepare effective business letters, memos, e-mails, reports and presentations. Written and oral communication skills are studied and practised in the context of business applications. In the online course, students will engage in online discussions, participate in online activities and assessments, and submit assignments online.

Program Context

Office Administration	Program Coordinator(s): N/A
This is a required course in the Office Administration Sheridan Certificate Program, offered through the Faculty of Continuing and Professional Studies.

Course Critical Performance and Learning Outcomes

	Critical Performance:
	By the end of this course, students will have demonstrated the ability to apply technical grammar skills to compose business letters, memos, reports, and presentations.

Learning Outcomes:

To achieve the critical performance, students will have demonstrated the ability to:

Identify the important attributes needed for the purpose of choosing the correct media to communicate messages in the workplace.
Apply correct grammar, spelling, and sentence structure when composing correspondence in different business contexts.
Plan, write and revise business correspondence, on paper or electronically, to communicate professional messages in the business world.
Distinguish the differences between positive and negative messages in business writing.
Practise writing persuasive, positive and negative messages.
Compose informal and formal business reports and proposals that convey a professional business tone, using appropriate formatting and style.
Practice the delivery of a prepared business presentation to demonstrate effective use of presentation skills and techniques.
Review all correspondence for spelling and grammatical correctness.

Evaluation Plan
Students demonstrate their learning in the following ways:

Evaluation Plan: ONLINE

	Writing Assignments (11 x 4 %)	44.0%
	Discussions (6 x 3%)	18.0%
	Online Presentation Assignment (1 x 8%)	8.0%
	Online Final Exam (1 x 30%)	30.0%
	Total	100.0%

Evaluation Plan: IN-CLASS

	Writing Assignments (11 x 4 %)	44.0%
	Discussions (6 x 3%)	18.0%
	Online Presentation Assignment (1 x 8%)	8.0%
	Online Final Exam (1 x 30%)	30.0%
	Total	100.0%

Provincial Context
The course meets the following Ministry of Colleges and Universities requirements:

Essential Employability Skills
Essential Employability Skills emphasized in the course:

Communication Skills - Communicate clearly, concisely and correctly in the written, spoken, visual form that fulfills the purpose and meets the needs of the audience.
Communication Skills - Respond to written, spoken, or visual messages in a manner that ensures effective communication.

Prior Learning Assessment and Recognition
PLAR Contact (if course is PLAR-eligible) - Office of the Registrar
Students may apply to receive credit by demonstrating achievement of the course learning outcomes through previous relevant work/life experience, service, self-study and training on the job. This course is eligible for challenge through the following method(s):

Challenge Exam
Notes:

Section III: Topical Outline

Some details of this outline may change as a result of circumstances such as weather cancellations, College and student activities, and class timetabling.

Print	Instruction Mode	Professor	Applicable Student Group(s)
	In-Class	Multiple Professors	Online and In-class Students in the Office Administration program, and for students wanting to learn the fundamentals of business writing and presentations, and how to apply these skills in business situations.
	Online	Multiple Professors	Online and In-class Students in the Office Administration program, and for students wanting to learn the fundamentals of business writing and presentations, and how to apply these skills in business situations.

Sheridan Policies

It is recommended that students read the following policies in relation to course outlines:

Academic Integrity
Copyright
Intellectual Property
Respectful Behaviour
Accessible Learning

All Sheridan policies can be viewed on the Sheridan policy website.

Appropriate use of generative Artificial Intelligence tools: In alignment with Sheridan's Academic Integrity Policy, students should consult with their professors and/or refer to evaluation instructions regarding the appropriate use, or prohibition, of generative Artificial Intelligence (AI) tools for coursework. Turnitin AI detection software may be used by faculty members to screen assignment submissions or exams for unauthorized use of artificial intelligence.

Course Outline Changes: The information contained in this Course Outline including but not limited to faculty and program information and course description is subject to change without notice. Nothing in this Course Outline should be viewed as a representation, offer and/or warranty. Students are responsible for reading the Important Notice and Disclaimer which applies to Programs and Courses.

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