BUSM70042
Value Stream Mapping and Process Management
Sheridan
 
  I: Administrative Information   II: Course Details   III: Topical Outline(s)  Printable Version
 

Land Acknowledgement

Sheridan College resides on land that has been, and still is, the traditional territory of several Indigenous nations, including the Anishinaabe, the Haudenosaunee Confederacy, the Wendat, and the Mississaugas of the Credit First Nation. We recognize this territory is covered by the Dish with One Spoon treaty and the Two Row Wampum treaty, which emphasize the importance of joint stewardship, peace, and respectful relationships.

As an institution of higher learning Sheridan embraces the critical role that education must play in facilitating real transformational change. We continue our collective efforts to recognize Canada's colonial history and to take steps to meaningful Truth and Reconciliation.


Section I: Administrative Information
  Total hours: 42.0
Credit Value: 3.0
Credit Value Notes: N/A
Effective: Spring/Summer 2019
Prerequisites: N/A
Corequisites: N/A
Equivalents: N/A
Pre/Co/Equiv Notes: N/A

Program(s): Lean Six Sigma and Continuous
Program Coordinator(s): N/A
Course Leader or Contact: N/A
Version: 20190506_01
Status: Approved (APPR)

Section I Notes: This course is offered online and in-class. For the online course, all instruction is delivered on Sheridan's Learning and Teaching Environment (SLATE). Online learning often involves assigned weekly readings, research, assignments, quizzes, journal writing and discussion boards. Some courses may include live online class sessions which will involve learner participation. For the in-class course, the sessions may include a variety of interactive and engaging activities including discussions, workshops, group activities, role plays, case studies and presentations. Readings, video, and podcasts may be provided online, on Sheridan's Learning and Teaching Environment (SLATE), to support class activities and reinforce material covered during class sessions. Assignment details will be provided in class and on SLATE. Students will need reliable access to a computer and the internet.

 
 
Section II: Course Details

Detailed Description
In this course students examine the key elements and principles of process management and the Lean philosophy of creating value through the elimination of waste. They learn how to assess the current state and create a current state Value Stream Map. They also learn how to create a future state model and where to apply lean principles to improve the overall business process. Through a variety of hands-on group and individual activities and assignments, students explore Lean tools such as cycle-time reduction, Waste Elimination, Kanban, Standard Work, ISO and Kaizen events.

Program Context

 
Lean Six Sigma and Continuous Program Coordinator(s): N/A
This course is part of the Lean Six Sigma and Continuous Improvement Certificate.


Course Critical Performance and Learning Outcomes

  Critical Performance:
By the end of this course students will have demonstrated the ability to implement value stream mapping tools and techniques that will improve business process management by adding value and reducing waste in organizations.
 
Learning Outcomes:

To achieve the critical performance, students will have demonstrated the ability to:

  1. Explain how value stream mapping contributes to effective process management
  2. Analyze the business process elements, steps and key performance measures
  3. Assess the current state of the business process by using Value Stream Mapping
  4. Model the Future state of the business process by using Value Stream Mapping
  5. Develop a Process Improvement Change Strategy to implement the process improvement solution
  6. Create standards for how a process is to be implemented in order to achieve a consistent output

Evaluation Plan
Students demonstrate their learning in the following ways:

 Evaluation Plan: ONLINE
 Quiz15.0%
 Assignment 1: Phase 120.0%
 Assignment 2: Phase 220.0%
 Assignment 3: Phase 320.0%
 Final Exam25.0%
Total100.0%



Evaluation Plan: IN-CLASS
 Quiz15.0%
 Assignment 1: Phase 120.0%
 Assignment 2: Phase 220.0%
 Assignment 3: Phase 320.0%
 Final Exam25.0%
Total100.0%

Evaluation Notes and Academic Missed Work Procedure:
TEST AND ASSIGNMENT PROTOCOL The following protocol applies to every course offered by the Faculty of Continuing and Professional Studies 1. Students are responsible for staying abreast of test dates and times, as well as due dates and any special instructions for submitting assignments and projects as supplied to the class by the instructor. 2. Students must write all tests at the specified date and time. Missed tests, in-class/online activities, assignments and presentations are awarded a mark of zero. The penalty for late submission of written assignments is a loss of 10% per day for up to five business days (excluding Sundays and statutory holidays), after which, a grade of zero is assigned. Business days include any day that the college is open for business, whether the student has scheduled classes that day or not. An extension or make-up opportunity may be approved by the instructor at his or her discretion.

Provincial Context
The course meets the following Ministry of Colleges and Universities requirements:


 

Essential Employability Skills
Essential Employability Skills emphasized in the course:

  • Communication Skills - Communicate clearly, concisely and correctly in the written, spoken, visual form that fulfills the purpose and meets the needs of the audience.
  • Critical Thinking & Problem Solving Skills - Use a variety of thinking skills to anticipate and solve problems.
  • Critical Thinking & Problem Solving - Apply a systematic approach to solve problems.
  • Information Management Skills - Analyze, evaluate, and apply relevant information from a variety of sources.
  • Interpersonal Skills - Interact with others in groups or teams in ways that contribute to effective working relationships and the achievement of goals.
  • Numeracy - Execute mathematical operations accurately.
  • Personal Skills - Manage the use of time and other resources to complete projects.
  • Personal Skills - Take responsibility for one's own actions, decisions, and consequences.

Prior Learning Assessment and Recognition
PLAR Contact (if course is PLAR-eligible) - Office of the Registrar
Students may apply to receive credit by demonstrating achievement of the course learning outcomes through previous relevant work/life experience, service, self-study and training on the job. This course is eligible for challenge through the following method(s):

  • Challenge Exam
    Notes:  PLAR eligible via a challenge exam

 
 
Section III: Topical Outline
Some details of this outline may change as a result of circumstances such as weather cancellations, College and student activities, and class timetabling.
Print Instruction Mode Professor Applicable Student Group(s)
In-Class N/A In-Class Continuing and Professional Studies Students
Online N/A Online Continuing and Professional Studies Students

Sheridan Policies

It is recommended that students read the following policies in relation to course outlines:

  • Academic Integrity
  • Copyright
  • Intellectual Property
  • Respectful Behaviour
  • Accessible Learning
All Sheridan policies can be viewed on the Sheridan policy website.

Appropriate use of generative Artificial Intelligence tools: In alignment with Sheridan's Academic Integrity Policy, students should consult with their professors and/or refer to evaluation instructions regarding the appropriate use, or prohibition, of generative Artificial Intelligence (AI) tools for coursework. Turnitin AI detection software may be used by faculty members to screen assignment submissions or exams for unauthorized use of artificial intelligence.

Course Outline Changes: The information contained in this Course Outline including but not limited to faculty and program information and course description is subject to change without notice. Nothing in this Course Outline should be viewed as a representation, offer and/or warranty. Students are responsible for reading the Important Notice and Disclaimer which applies to Programs and Courses.


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