Knowledge
			
- communicate effectively with patients, pharmacists and other 
  colleagues, and with health-care providers within the scope of the 
  profession
- receive and prioritize written prescriptions and verbal requests 
  accurately in compliance with legislation and established standards, 
  policies and procedures
- dispense pharmaceutical products accurately, efficiently, and in 
  compliance with legislation and established standards, policies, and 
  procedures
- release pharmaceutical products in compliance with legislation and 
  established standards, policies, and procedures
- contribute to the application of effective business principles in 
  the pharmacy practice setting
- operate computers and other technological tools to assist in the 
  provision of optimal pharmaceutical care and pharmacy services

 
            Skills
			
- gather, review, and clarify, within the scope of responsibility, 
  information about the patient, prescriber, and prescription
- recognize and use drug schedules and categories including 
  prescription, non-prescription, restricted access, herbal and 
  homeopathic
- record information correctly and legibly
- enter data into the computer correctly
- select the pharmaceutical product by correctly using drug 
  interchange ability information, third-party and all hospital 
  formulary restrictions, and other relevant resources
- practice inventory control and purchasing efficiently, accurately, 
  and according to the pharmacy practice setting's established 
  standards, policies, and procedures
- use computer program correctly to maintain inventory records
- receive, verify, and reconcile pharmacy orders using purchase 
  orders, packing slips, and invoices
- rotate inventory, restock, and monitor expiry dates
- contact suppliers for credit
- dispose of expired supplies safely and efficiently, accurately, and 
  according to the pharmacy practice setting's established standards, 
  policies, and procedures
- maintain and efficiently manage the drug distribution system in 
  place
- determine whether the pharmacy practice setting has the required 
  medication and dosage form, and if it does not, identify and access 
  alternative sources 
- respond appropriately to warnings displayed on the computer
- meet legislative requirements and pharmacy practice setting policies 
  when handling narcotic and controlled drugs
- package pharmaceutical products
- complete all required documentation
- maintain, file, and store electronic and/or paper-based records
- maintain and efficiently manage the drug distribution system in 
  place
- interact with pharmaceutical manufacturers, suppliers, wholesalers, 
  and other pharmacies as required
- use effective prioritisation, time-management and organizational 
  strategies
- prepare invoices, letters, and memos as required
- perform paper based billing
- process reports when required
- use a minimum of one community-based computer program
- exhibit accurate data-entering and keyboarding skills
- apply critical thinking and problem solving skills

 
            Attitudes
			
- communicate in a professional manner and be proactive in 
  student/faculty communication
- work co-operatively in groups
- interact with peers employing non-judgemental, empathetic and 
  respectful approach
- monitor their progress in the course, accept responsibilities for 
  their own work

Labs and Assignments      60%
Quiz                      10%
Final                     30%

Students must achieve a minimum of 70% final grade to successfully 
complete this course.  The critical role of the Pharmacy Technician 
requires a minimum grade of 70% in this subject.

ASSESSMENT PROTOCOL

1.	Students who miss a test for unforeseen circumstances with an
	acceptable  and, where requested, documented explanation can
	write a make-up test with no penalty.  There may be time 
        limits concerning the writing of the make-up test.  Students 
        who are not able to submit assignments on time due to health 
        or medical reasons need to negotiate with the professor ahead 
        of time or, if that is not possible, submit documented 
        explanation.
2.	Late Assignment Penalty:  Students who fail to submit work on 
        time, or in the format requested, are subject to the late      
        assignment penalty.  The penalty is a 10% per day reduction in 
        the value of the student's grade for up to five business days 
        (excludes weekends or holidays).  After that point, the work 
        is worth zero percent.
3.	Students are expected to keep a copy of and/or working notes 
        for each assignment until the grade has been received.  The 
        professor may ask for submission of the working notes at any 
        time during the course.

Generic Skills
Generic Skills emphasized in the course:

Notes: N/A

General Education
This General Education course relates to the following themes as specified by the Ministry of Training, Colleges and Universities.

Prior Learning Assessment and Recognition
PLAR Contact (if course is PLAR-eligible) : Office of the Registrar
Students may apply to receive credit by demonstrating achievement of the course learning outcomes through previous relevant work/life experience, service, self-study and training on the job. This course is eligible for challenge through the following method(s):

Notes:  N/A